After the awful experience of our intrepid reporter Dan, we have more reader woes to report.
This is from Ben:
– – –
It was strangely reassuring to read someone else having a similar degree of pain! After O2’s site crashed and burned after 10 minutes of people trying to use it, I placed an order on CPW on Monday. That order never got past stage 1. In fact it’s still there. Then I ordered again on Thursday on CPW and surprisingly they delivered the phone on Friday. Still no activation though. I’ve been through the CPW blaming O2 and O2 blaming CPW. Done the, “we’re going to call you back” thing. Now waiting on the “there was an error in your data this will take 24-48 hours, we’ll call you back”. 48 hours to update an entry in an authentication database? Really?
Funny how they never have that much trouble to update their databases to take your money 😉
– – –
Ben, thanks for that. Unfortunately I’m sure you’re not the only one. We’d love to hear from anyone else out there with tales of woe – get it off your chest, share with an SMS Text News counsellor …