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Getting nailed by Vodafone for data, again

I’m pleased to report that I’m now on a Vodafone price plan that includes ‘unlimited’ fair use policy data.

That’s my primary handset.

My other handset is a Blackberry.

And oh boy, I’m being royally nailed. Nailed to the wall. Here’s a snapshot.

Picture 29

I blew just under 50 quid last month using my Blackberry.

My mistake is to use the device’s data functions (other than the simple email). Or maybe I’m getting too much email.

I’m fine with it. (He writes, pained smile on his face.)

Once again, I signed the contract. I agreed to the stupid terms.

I thought we’d got over it though.

But no.

ONE price plan allows fair-use data. The other one — the Blackberry one — doesn’t. Why?

It’s about time Vodafone got passed this rubbish behaviour.

I’ll pay you, Voda. I most certainly will. But I’d like value.

5 pence per kilobyte is ridiculous.

I’ll happily pay for better contention rates on my cell tower. I’ll pay for quality — for better priority across the Vodafone network out to the internet. I’ll pay for that.

But I severely object to paying 5p a kilo — or whatever it eventually works out at once you include VAT.

I’ve done the sensible thing and switched off my Blackberry. It’s not been connected to the network for a week now. And there it shall stay until that nice Mr Coca Cola sorts it.

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

8 replies on “Getting nailed by Vodafone for data, again”

What I always hated was the way the contract was worded in such a way that a data session was never defined. This was really important as there was a minimum cost to each session.
I have seen bills where users have gone from one web site to another and each time was subject to a new minimum session cost. The resulting bill was very long and very expensive. This was deceitful of them at best.

Anyone had the price increase letter from Vodafone on minimum call charges? I wonder if the unfair contract terms applies here as we are locked into Vodafone contracts and they can up prices without an opportunity to cancel?

Steve

Anyone had the price increase letter from Vodafone on minimum call charges? I wonder if the unfair contract terms applies here as we are locked into Vodafone contracts and they can up prices without an opportunity to cancel?

Steve

Anyone had the price increase letter from Vodafone on minimum call charges? I wonder if the unfair contract terms applies here as we are locked into Vodafone contracts and they can up prices without an opportunity to cancel?

Steve

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