Next Generation Billing 2008 conference

Next Generation Billing 2008

If you’re interested in billing then you might want to attend Next Generation Billing 2008 in Budapest.

I’ll be taking part in a discussion on developing a customer-centric approach to billing.

Next Generation Billing 2008
24 – 26 November 2008,
Corinthia Grand Royal Hotel, Budapest

You can find out more details here.

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  • What does customer-centric mean nowadays, Jonathan? D'ya mean it'll make sense to the customer?
  • Customer centric is about servicing your customer as a single entity & not as a bunch of separate products. When products are billed on multiple platforms it's generally very difficult to see the customer as a single entity & when you don't, you don't really understand your customers.
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