Should Nokia stick to making handsets?

Nokia has made much of their move into software this year but so far I’ve been ‘under-whelmed’ by what I’ve seen. It all looks disjointed and I seem to now have more Nokia ‘accounts’ than I can shake a stick at! Part of the problem is the lack of a decent ‘app store’ on the handset. The download application seems to be a curious mess of random apps.

I’ve dipped in and out of various apps but nothing has caught my attention, apart from Nokia Email or Nokia Messaging as it’s now called. That worked well on my E51 and gave me a view of my email inbox on my home screen.  Unfortunately I made the mistake of assuming that installing the new version, now it’s out of beta, would be a good idea. Having installed the software the setup returns the error ‘Unable to connect with the information provided. Please try again’. I’ve been trying for over a week! There’s no option for a manual setup so that’s that. Disappointment has changed to complete frustration. I guess it’s time to consign it to the dustbin of failed software apps.

I hope Nokia can bring some co-ordination to their software in 2009 and if they can help me sort out my email that would be good too. Nokia, if you’re listening, do get in touch via jonathan ‘at’ mobileindustryreview.com.

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  • MarkW

    Couldn't agree more. For a company of this size, populated by so many big brains, its attempt at providing software and services is a total dogs dinner. I tend to give up with their attempts at services because I can never find my way around, they are not useful enough and I never know which bloody log-in I'm supposed to be using!

    AND when I try using their new email service/client (whatever it's called this week) I expect the damn thing to work, not to download, install then hide itself completely on my handset never to be seen again (three times). I've seen bootstrapped start up do vastly better and Nokia should be embarrassed.

    They've done some things recently with huge potential (Sportstracker – another one that doesn't know what it's called anymore) but they just don't seem to have a clue on delivering to the end use.

    Rant over.

  • http://www.sevendotzero.com sevendotzero

    Clearly my experience is not unique!

  • http://andrewcurrie.ca acurrie

    I'll post this anywhere to anyone who will listen — I've been waiting for that stupid activation SMS ever since Ovi Sync was announced… I can't even remember how long ago it was now!

    Obviously there's something up with Nokia and Fido, my Canadian carrier. But it would be great if Nokia could at least post a list of which networks their services are compatible with…

  • http://www.smstextnews.com/author/Ben.Smith Ben Smith

    Absolutely agree.

    Not good enough.

  • http://www.kcjhdesign.co.uk Kip Hakes

    Ive got 'Nokia Messaging' (the new email client) on my N95 . When it works, it really is sweet as a nut. But it seems to have an annoying habit of randomly picking whether it will use 3G or WiFi, and once it has 'picked' you've got flock all chance of switching it back. Even with the app totally closed, I was still getting prompts to connect to WiFi, very odd. But when it works, it really is a killer app, fast and nicely intregrated into the phone. I think the concepts behind Nokia's home grown apps are sweet as a nut, but they are often marred by poor testing and rushed releases.

  • http://www.kcjhdesign.co.uk Kip Hakes

    Ive got 'Nokia Messaging' (the new email client) on my N95 . When it works, it really is sweet as a nut. But it seems to have an annoying habit of randomly picking whether it will use 3G or WiFi, and once it has 'picked' you've got flock all chance of switching it back. Even with the app totally closed, I was still getting prompts to connect to WiFi, very odd. But when it works, it really is a killer app, fast and nicely intregrated into the phone. I think the concepts behind Nokia's home grown apps are sweet as a nut, but they are often marred by poor testing and rushed releases.

  • http://www.kcjhdesign.co.uk Kip Hakes

    Ive got 'Nokia Messaging' (the new email client) on my N95 . When it works, it really is sweet as a nut. But it seems to have an annoying habit of randomly picking whether it will use 3G or WiFi, and once it has 'picked' you've got flock all chance of switching it back. Even with the app totally closed, I was still getting prompts to connect to WiFi, very odd. But when it works, it really is a killer app, fast and nicely intregrated into the phone. I think the concepts behind Nokia's home grown apps are sweet as a nut, but they are often marred by poor testing and rushed releases.

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