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Pibbix Voicemail: Your business critical voice transcription service

Pibbix Voicemail is here.

You probably haven’t heard of them before, but you’re going to start hearing a lot more about them shortly. They’re a small telephony-focused startup that I’ve been following for quite some time.

Their first product is Pibbix Voicemail. At first glance, it’s a terrifically simple system. It’s what’s coming next that’s going to change the world.

If you were previously a SpinVox user, you’ll know what to expect right-way. But it’s not free. Pibbix aren’t after the jonny-freebie category. Indeed if you want a better voicemail system, but you’re not willing to pay, simply move on. Don’t ready any further.

Pibbix are building a solid, business-focused service that you can rely on. Here are the main service features:

* Voice to text conversion: ‘Business-grade’ transcription – the best quality human-assisted voice-to-text conversion available in the UK.
* SMS and E-mail Notifications: Messages can be delivered by SMS and e-mail. E-mails include the original audio recording.
* Online management: View, read, listen-to and manage your voicemails and account through our web interface.
* Common-sense controls: Choose whether calls from withheld numbers should be converted to text and prevent salespeople from using your message allowance.
* Predictable billing: Pay per voicemail, not per SMS – longer messages don’t cost more.
* A number to use anywhere: Get a direct-dial number for your voicemail to divert any telephone to or use online to minimise interruptions
* Secure and reliable: Encrypted web access as used by online banks. Pibbix operates simultaneously from 2 UK data centres and voicemails are backed-up daily.
* Great support: A dedicated support team and online support system tailored for the most demanding users.

I’ve been up and running with it for 2 days and it’s performing very well indeed. Transcription is brilliant.

Here’s the fee structure:

* £7.50 for 20 messages converted to text
* £16 for 50 messages converted to text
* £30 for 100 messages converted to text

I opted for the 30 quid one. I get a lot of messages!

Pibbix Voicemail is in closed beta at the moment, but if you’d like an invite code, head over to the site and register now. Or, drop me a note (ewan@mobileindustryreview.com) as I should have some invite codes shortly.

I’ve made a screencast demonstrating the system in use. Here’s the Youtube:

And if you’d like to watch at full resolution, see the screencast here.

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

4 replies on “Pibbix Voicemail: Your business critical voice transcription service”

<<what that guy said. After 2 days, IMHO it rocks. Accuracy on par or better than Spinvox at its best.

I think the only limits will be your+their imagination as to how to incorporate it into your existing business IT system.

Integration with Google Apps, playing the MP3 from the desktop, is genius.

Like.

/m

this is exactly what i'm after. I was a former spinvox user now using hullomail I have really missed the text transcription. It allowed to me to, quickly, check my messages at times when it is innapropriate to use phone

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