Posts Tagged ‘3UK’

3UK ‘e-bill’ text message notification FAIL

Thursday, January 29th, 2009

Stephen Davies isn’t that impressed with 3UK this morning. Have a read of his Twitter message:

Three Mobile ‘e-bills’ FAIL. Text message with link to mobile site diverts to Three regular site. Can’t login from phone. Pointless.

Wholly pointless particularly if you’re using a dumb handset that can’t even display regular webpages properly.

Who at 3UK dreamt this one up?

INQ1 hits 3UK today. £79.99. Get one!

Friday, December 5th, 2008

The INQ1 is available today. COME ON!

From the 3UK release:

INQ1 will be available free on a contract tariff from £15 per month offering unlimited free Facebook, Skype, Windows Live Messenger and web access, plus 75 minutes of calls to other networks, unlimited texts, unlimited email and unlimited free 3-to-3 calls*. £20 will get you all of the above but with 200 minutes of calls to other networks. INQ1 will also be available on PAYG at £79.99 (£78.29 actual cost) with internet packages available from £5 per month.

Who’s buying one? Eighty quid! Eighty quid! I’m getting one later today.

3UK spoof’s T-Mobile UK’s hand-up-cow’s-arse commercial

Friday, November 21st, 2008

Heh.

Got a moment?

I’ve got a Youtube video for you. Here’s the first screen:

If you’ve got a moment, watch the full vid…

Comes With Music hits 3UK

Friday, October 24th, 2008

3UK, previously one of the top electronic music retailers in the UK after iTunes, is embracing Nokia’s Comes With Music offering. Interestingly, it’s hitting their N95 8GB handsets – not the standard 5000 series devices. And that makes a lot of sense. If you already have an N95 8GB then you won’t qualify. I understand its new handsets only. That’s a bit of an arse. But understandable. The date of joy is Monday 3rd of November. So that’s another operator out of the running as an Omnifone customer (I imagine). What next for their MusicStation service?

Posted by email from MIR Live (posterous)

3UK launches real-time in-video advertising

Friday, October 24th, 2008

Despite getting rightly beaten up by colleague Ben Smith (regarding their rather appalling 3G / WiFi Router), we’ve got some good things to say about 3 this morning.

3UK has done a deal with 4th Screen (the single point of contact for mobile advertising that’s part of MIG) and Mobix Interactive (the technical supplier).

Later this year, when you download/stream a video from the 3 portal, you’ll get a targeted ad in front of it.

I think that’s rather swish provided you’re not paying out cash for the privilege.

I’m pleased to see this kind of innovation going on. I’d really like to see operators deploy this a little bit more — I perceive it as a much fairer transaction when I don’t have to pay out cash for something but have to watch an ad. Provided the ad is pretty good.

I don’t think mobile operators have quite got a handle on the existing information they own, inherent in their customer records. For example, my location, my age, my average spend. The industry is very much still stuck on the ‘if you watch a sport video, you are, er, interested in sport’ record. That isn’t good enough.

But it seems it’s the main alternative…

Apart from Blyk, has anyone else seen examples of mobile operators using their billing information to help profile customers during their portal sessions?

3UK are set to launch a new unlimited package

Wednesday, October 15th, 2008

Over at Mobile News they are reporting that 3UK are set to launch a new unlimited package at £15.

Unlimited calls, texts to 3 customers and 1GB data to boot

3 last week revealed it’s to launch a new £15 unlimited calls and text tariff through stores in November.

The deal, which also includes 1GB of data, will be available for both new and eligible upgrading customers, but will not include any cross net calls to other networks.

The announcement came at a 3 press gathering in response to the network’s determination to offer consumers better packages for cross network calling but is restricted due to mobile termination rates.

Here at SMS Text News we are a big fan of of the idea of an truly unlimited plan, and it seems 3 have identified that there is a gap in this market. As Ewan would always say he would gladly pay £80 a month so he knows he gets no nasty shocks when he his bill comes.

At £15 a month I think this is a wicked deal, I have slowly been switching over my friends to 3UK onto their impressive Mix and Match plans whilst I still am on Flext T-Mobile’s version. The only sad thing about this deal is the lack of inclusion of cross network minutes, are we going back to the days where we have to convince our mates to be on the same network as us?

3UK as an operator turn me on in so many ways,  they are genuinely (in my opinion) trying to change the landscape of the industry, I mean only yesterday did we post about the new router. Not only that but can you tell me anywhere where you can still get?;

  • 6 month contracts
  • roaming on their sister networks and the minutes come out of your allowance
  • 1gb of data for £5
  • 750 Minutes and Unlimited Texts for £25 a month
  • £30 credit for your and your friend for introducing them to 3

Reading this you would think I either work for Three or I own a lot of shares in the company. I don’t they are an operator that still excites me, and you can guarantee they are one operators I am looking to switch to when my contract runs out in December. The only one thing I feel they are lacking is the lack of Sim Only plans on a rolling month contract.

Orange adds another ethnic MVNO to its bag

Wednesday, September 10th, 2008

It seems that Orange not being content with its deal with Lyca Mobile, has just signed another ethnic MVNO to its collection GlobalCell.

GlobalCell will be aiming their SIM only services to migrants from countries such as Slovakia, Poland, Lithuania and Russia, and will also offer customer service in those languages as well as English. The ethnic MVNO has grown significantly over the last year and other companies that offer similar services are Lebara, Nomi and LycaMobile.

The GlobalCell deal although important, it is not seen as important as Orange’s tie up with Lyca Mobile due to the fact that GlobalCell is targeted at specific migrant markets. In comparison Lyca is targeting the much broader ethnic market and has the number one calling card company has the resources to put into the network to compete effectively with the market leader Lebara.

This now means that Orange is host to 6 MVNO’s on its network, these include the two ethnic MVNO’s, Blyk (Ad-funded MVNO), IDT, Cable and Wireless and 3’s 2.5G National Roaming deal. Orange says that it has 2.5 million MVNO subscribers; however this figure does include 3 UK’s entire subscriber base. Orange over the last year has been signing a lot of MVNO’s, and along with the other UK networks are seeing it as a fantastic way of getting into untapped markets. The other reason I suspect that Orange is going after the MVNO market quite aggressively is that Tom Alexander head of the mobile and broadband operations (formally of Virgin Mobile) has first hand experience of the success of the MVNO model.

As ever we wish the guys at GlobalCell all the luck in their new venture.

3UK are on a mission. In other news, I almost beat the crap out of the mainstream media today.

Monday, July 21st, 2008

Uploaded - 21 Jul 2008-5

I appreciate it.

I appreciate all the work that the marketing and public relations teams do for product launches and things like this.

Today’s event with 3 was billed as a ‘Christmas in July’ preview of the company’s ‘fall line’ — their Christmas line up. It’s not just TV channels or fashion/retail chains that need to prepare well in advance for the Christmas rush. Your common-or-garden operator needs to be prepared for that time, especially from a pay as you go perspective.

The opportunity to take a peer into what 3 has got stuffed up its sleeves was one that I simply couldn’t ignore. Other operators should take note. Invite bloggers.

This, I think, is the first time that 3 have invites bloggers along to this kind of thing. Sam, who oversees 3Mobilebuzz, the operator’s blogger-outreach programme, managed to secure a few invites.

The event, you see, was for the proper people. The trade press. The real journalists.

And what a bunch of total arses they are. The trade press, I mean.

I couldn’t work in mobile public relations. Geez, no. I don’t think I could bear having to brief know-nothing tossers all day.

I flatter myself that I’m a decent chappy to invite along to a mobile event. So is Rafe from All About Symbian. Or Ricky from Symbian Guru. Or Dan Carter of Worldofnokia.co.uk. Or Stefan Constaintinescu from Intomobile. We’re shit hot, frankly.

So are you, dear reader. You’re reading SMS Text News because you exhibit a degree of interest in the mobile industry that’s greater than a passing grunt.

Actually let’s be clear. I’m not flattering myself. That’s the wrong phrase to use. I’m not flattering you, either. Nor am I flattering the chaps I’ve mentioned above. We’re all good. We’re all generally enthusiastic, right? We’ve all got a thirst for knowledge about mobile related stuff. I’m a big fan of mobile. Yes I might have a go at Nokia now and again, but that’s only because I want them to be better. Fundamentally I’m a huge fan.

So I’m a brilliant chappy to have at a mobile operator launch event. But I tell you, I nearly beat the shit out of some of these mainstream media types dribbling around the event this morning.

Before I explain, let me just get the goodies out of the way for those waiting:

The Blackberry Bold launches in November. You can get an E71 (White) on the 21st of July. And you can have a Samsung Tocco or a Nokia N96 in September. No word on the Sony Experia as yet.

Now that’s out the way, let me tell you about this event.

3 did an excellent job. The theme, of course, was Christmas in July. So they’d recreated a ‘park’ complete with deckchairs, benches, plants, trees and astroturf grass in the showcase area of National Magazines’ office in Carnaby Street. The Christmas bit, as far as I was concerned, were the devices. On each bench and table there were a selection of different devices, grouped into sections. My eyes widened as I saw one hamper with what looked like a Windows Mobile Motorola next to an E71.

I said hi to Sam and to the 3 PR team. I met their Director of Handsets — a new chap who’s got his brain turned all the way up to 11. That’s the kind of guy you need running your handset strategy. This was, effectively, his baby, this event.

They’re committed PR folk. They love their products. They were all sporting wicked 3UK handsets as personal devices too. That’s a key test when you look at marketing folk. (If they don’t eat their own dog food, there’s usually an issue.)

Sarah guided me around the various stalls and sections laid out. Each had a different theme. For example, over at the picnic table were some laptops with dongles. On a bench in the corner were some high-end handsets (my eyes widened at the N96, the Sony Xperia and the Samsung Tocco). In a picnic basket was this Windows Mobile looking handset and the E71. We headed there first.

Sarah began her pitch, taking me through the background to 3’s strategy of offering all customers (PAYG or contract) mobile email, irrespective of their device. I’ll need to look closer at the system. It looks really, really smart and it’ll work with almost any device. “For example, with the Blackberry,” she continued.

The what?

I looked again. Shit! It’s the Blackberry Bold. On 3? On THREE?

We didn’t guess that. Not at all.

And so the briefing continued. I managed to get their permission to do some QIK videos and take some photographs of all the publicly available devices. Some of them weren’t for public consumption alas but I certainly respected their preferences.

Sarah took me around each section and talked in-depth about the range of back-end services and strategies that 3 is working with to support the various devices and services coming out soon.

A brilliant job.

“Listen, I need to get this out to the readers,” I said, taking out the Apple Air and plugging in the 3UK broadband stick.

“Ok, I’ll leave you to it,” Sarah said and quietly let me get on with my live blogging.

And that’s when the trouble began for me.

I was exposed to the shite. In the form of know-nothing, couldn’t-give-a-toss arses. Yes, mainstream media journalists.

I don’t mind the technology journalists who know their thing. Or who’re keen to learn.

But get this.

A chap from one publication arrived. He smiled and headed straight for the food table. Maybe he was hungry, I thought.

And he stood, next to the food table as one of the 3 PRs approached and began trying to brief him.

He asks some lame, stupid question and the PR lady does her best to smile appreciatively. First she decides to check if, as she suspects, he’s a Class A idiot with no clue about mobile.

“So, do you have a contract phone?” she says, just checking.
“Pay as you go,” he replies.
“Oh,” says the PR lady.

I would go into more detail about the inane conversation but I would incriminate the chap. I won’t name names. Or report the name of the publication. I’m astonished that they sent this chap to cover a mobile event. It’s absolutely appalling. He knew nothing. He was using a throwaway piece of shit Nokia.

He wouldn’t know multimedia messaging if the slapped him around with a wet kipper.

He took a look at the arrayed devices. I think I spotted a cornflake stuck on his knitted jumper.

He saw nothing whatsoever that interested him and did his best fake smile when the PR girl asked him if he’d ever used a mobile broadband dongle. It was clear he didn’t give a flying FOK about mobile broadband. Or know what it involved.

My gosh.

This is it. This is mainstream media. This guy is going to have to write a piece at some point about 3 and their new services. The PR girl tried again, asking him if he’d ever used an N95 – a clever move, I reckoned — as she could segway on to the new N96 in the corner. No. Blank looked ensued from this journalist.

He didn’t even try to take a sodding interest.

We move on.

Two girls arrive. My god. Airhead extreme. Caked in foundation and obviously from a women’s magazine of some sort.

Again, I won’t identify them. They were in and out of the launch faster than I’d written the little ‘live blog’ piece.

One of the other PR girls wandered over and welcomed them. Fake smiles from the magazine girls.

‘I’ve had enough of this,’ I thought.

I engaged them in conversation.

“Which ones are you going to feature?” I asked, motioning to the new Skypephones.

Blank look.

“Er,” said one of them, “Er, we don’t know… it…er…”

She looked to her friend for help.

“It, er, depends.”

“On what?” I asked.

I dropped it there. 3’s PR did their best to take these two women around the stalls and try and interest them.

My gosh.

This. Is. It.

Absolutely shocking.

I guarantee you that this girly magazine in question has readers who are ultra keen to know about 3’s products. It’s not all about makeup and blowjobs. For today’s young ladies, technology in the form of a hot mobile phone is particularly important.

Yet I just know that this magazine will do a half page bullshit piece of rubbish featuring 50 words on the Skypephone or the new N96. And that’ll be it.

And what a wholly depressing notion this is.

I sat and I watched the (apparent) cream of mainstream media descend on 3’s event and piss right off with their little goody bag.

It really is nothing short of massively annoying. Especially when the PR team have put so much work into the event.

I almost took some of these arses to task.

They were invited for a reason. Their audience deserves to know what 3, Vodafone, o2 — everyone — is up to. Their readers are trusting them to deliver.

And they’re not.

Which is why more and more people turn to specialist sites such as this one and the sites I mentioned above.

And ultimately, that’s only good news.


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