So I estimated it would take about 20 minutes for me to cancel my old iPhone 4 account. I wasn’t far off! It actually took just under 17 minutes to complete the termination. (You can read the background here.) The chap I spoke to in “Customer Options” — I think it was called — was [...]
Tag Archives | 3UK
![It’s official: 3′s data network run by hamsters; string [Fixed]](http://www.mobileindustryreview.com/wp-content/themes/canvas/functions/thumb.php?src=media/2010_screenshots/ZZ48A9AA42.jpg&w=100&h=100&zc=1&q=90)
Am I the only person in the UK that would pay a concierge fee to an operator?
I’m about to phone 3UK. I have to cancel my existing iPhone 4 account. It’s got about 8 months to run and I need to simply pay off the balance and close that account. Because I opened another one to get an iPhone 4S last month. I wanted to extend the existing one, however the [...]
My convoluted equipment swap with 3UK is almost complete
If you’ve been following my interactions with 3UK, you’ll know that in order to get an iPhone 4S, I had to take out a new contract with them, rather than upgrade the existing iPhone 4 agreement that still has about 8 months left until it expires. This is all well and good. It’s just a [...]
3UK customers knocked back a massive 80TB of data on New Year’s Eve 2011
I’ve got news in from 3UK that you might want to have a look at. Instead of doing the re-writing thing, I reckon their update deserves publishing in full. Here we go: Smartphones and Facebook helped to drive a massive 500% surge in New Year’s Eve handset data in just 12-months, according to mobile firm [...]
An expensive example of Three’s stupid data policies
This is one of those posts that’s about to get really, really popular across the mobile operator community. I know this, because previous ones on similar subjects have phenomenally high readership rates from the various operator areas such as Newbury, Maidenhead, Slough and so on. And executives call me about them too. It is with [...]
3′s outbound sales people can only add new lines? Crazy!
I just had a phone call from 3 again. Do you remember last time, they phoned to offer me a special deal. The deal was something like X minutes, X texts, for £15 a month. I remember last time telling them, “No thanks, but I’d very much like to buy an iPad from you,” (and [...]
Phone hacking: How 3UK easily helps hackers get to work
I just received this email from a senior executive working in the mobile industry. Have a read. It is pretty shocking: I’m stunned. I just called 3UK *Business support* from a random landline and got the PIN on my voicemail changed, using just the info on my business card. All they asked for was my [...]
Three UK: Fascinating example of a missed sales opportunity
No one has my 3UK iPhone 4 number. I don’t tend to call people on it. Instead I use it as a data consumption and creation device. So when an 0845 number called just a moment ago, I thought it might be 3UK calling. It was. The chap calling was one of those highly proficient, [...]
3 MiFi success, yet-again, I love it (via Amazon)
I sound like a broken record when it comes to the 3 MiFi units. I’m use mine every day, especially when I’m driving (or, being driven, I should say) up and down the M4. The signal is just brilliant. Obviously the Deltenna WIBE is the daddy but in terms of ultimate portability, the MiFi combined [...]
HSBC buys 3UK; announces plans for “true mobile wallet service”– unbelievable! [April Fool]
It’s gone midday in the UK so it’s time to out this story as an April Fool! Well, goodness me. This one is a market mover and simply unbelievable! This morning Nigel Smith, Group Chief Executive of HSBC took to the stage to announce the purchase of the UK’s smallest mobile network operator, 3UK. It’s [...]
On the road again: 3UK is rocking my world
Fresh from Barcelona, it was nice to be back in the heavily connected HSPA+ (or is that HSPDA+?) United Kingdom for a few days. Alas now I’m off to Paris. Which means I’m doing about 120mph+ on the Eurostar right now. I’m in the United Kingdom at the moment (barely — the Channel Tunnel is [...]
It’s official: 3′s data network run by hamsters; string [Fixed]
I am now regularly based in Richmond-Upon-Thames. And what a flipping nightmare it is from a mobile connectivity perspective. Vodafone struggles to get anything more than Edge. And even when there’s an Edge signal, the 1.5k throughput is sufficient to query Google and nothing else. Total unmitigated rubbish. My solution was to refer to my [...]
- The merry-go-round continues: We’ll all buy buying an iPad 3, right?
- Am I the only person in the UK that would pay a concierge fee to an operator?
- Watch how this one plays out: o2 sending mobile numbers to every website you visit
-
T-Mobile’s Full Monty price plan: Unlimited everything — it’s brilliant and it’s the way ahead
-
Trying DaaS on my iPad — it really does rock
-
Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad?
- Is Nokia’s rehabilitation in the Western Media complete?
- MEF Americas 2011: Recapping the Event
- Have you see what o2′s been doing with their #o2Cupid campaign?
- MEF Americas 2011: Marco Argenti discusses Nokia’s support for developers
-
Mike42: Seen it. Held it. Handed it back with wry smile an...
-
TerenceEden: I had a play with one at a mobile event. It was pr...
- Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad? | Mobile Industry Review: [...] have been banging on about the Cisco Cius fo...
-
Ben Smith: Virtuous circle too... Get big in India and the sh...
-
Ewan: That's got to be good news for Nokia in India?...
Follow @ew4n on Twitter
Subscribe / Connect
Subscribe to our e-mail newsletter to receive updates.
Consult with Ewan
Obligatory QR code
Get a daily email update from us -- by using this QR code to sign up. Give it a go and see if it works. If not, the link you need to subscribe is this one.
Recent Comments