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News

Facebook sends operators a friend request at the TM Forum

At the recent TM Forum in Nice, Facebook used the opportunity to reach out to operators to try and persuade them to open their hearts and minds. Historically the relationship between Facebook and mobile operators has been a little… frosty. Some love the social network site, some simply can’t stand it. It’s a bit like […]

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Operators

Can operators become your WiFi concierge partner?

There’s been a lot of talk about mobile operators and WiFi across the years. I still remember when Orange insisted that Nokia factory disable the VoIP portion of the Nokia N95s for their subscribers, just in case they used the WiFi and VoIP features to hurt call revenues. The data capacity crunch changed things somewhat, […]

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Operators Opinion

Guest Post: Dating 101 for Mobile Operators

Thanks to Jonah Pransky, Manager of Market Insight and Strategy at Amdocs, for sending over this guest post. It focuses on the rather prickly subject of over-the-top (“OTT”) players and how operators can engage with them (and vice versa). It’s a particularly challenging situation especially when one side feels the other isn’t playing fairly. Over […]

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Operators

Operators: It’s time to think about personalised data plans & real time usage

Amdocs, the global customer experience experts have been interviewing their customers about the next generation of data services. They’ve collated the results in a recent press release that’s worth a look if you’ve any interest in the area. Although it’s reasonably positive reading, I can only manage to consume a sentence every 10 minutes or […]

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Applications Devices Services

Amdocs: Jonathan Shmukler demonstrates innovative Augmented Reality presentation method

This is Momchil with a video of Jonathan Shmukler demonstrating innovative ways to present using AR technology. Jonathan Shmukler, Director of product marketing, Revenue Management, Amdocs, shows several 3D models incorporated in a presentation using AR. This innovative presentation method makes powerpoint and the concept of “next slide” obsolete. Here is the video:

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Opinion Services

Nurit Vatnik of Amdocs talks at InTouch

Nurit Vatnik, Director of Amdocs Cross Portfolio, talks about the wide portfolio of products and services developed at Amdocs. Across the portfolio there are solutions providing real answers to business questions of the customers. More from Nurit:

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Opinion

Yossi Zohar introduces Amdocs Retail Experience

In this video we interviewed Yossi Zohar, Marketing Director at Amdocs Customer Management Division. Amdocs is showcasing the Amdocs Retail Experience which provides an end to end solution for operators to improve customer experience at the store. Part of the solution is the Retail Interaction Manager, a product designed for tablet devices reducing training costs. […]

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Opinion

Eilat Cohen Basat of Amdocs talks Innovation

Here at Amdocs InTouch 2011 we interviewed Eilat Cohen Basat, head of Amdocs Engage! program. Eilat introduces the Amdocs Open Innovation program which has three components – Customer Facing, Solutions and Investment. More from Eilat:

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Opinion

Aviv Goren of SundaySky demonstrates video bill technology

Here is an interesting video from Ewan’s recent visit at Amdocs Miami. Over to Ewan: I popped by the SundaySky stand at the Amdocs InTouch 2011 event to meet Aviv Goren. One of the company’s key products is video bill technology that automatically creates a personalised overview video of your latest bill. It’s aimed at […]

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News

Good Morning from the Amdocs InTouch Miami conference

Hello and good morning from the Amdocs InTouch 2011 conference in Miami. I’m here to find out more about the company and to learn what they’re planning for the next year. I’m particularly interested to see what issues they think are going to become key. I’m also looking forward to meeting some of the company’s […]

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Opinion

The Data Capacity Crunch, Part 5: Informa

The Data Capacity Crunch In the fifth and final part of a series of Amdocs-sponsored interviews addressing the impact of the mobile data capacity crunch, we talk to Dario Talmesio, senior analyst at Informa, about sender-pays data, tiered data pricing and more. This series is jointly produced with the talented people at Mobile Entertainment magazine‘s […]

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Opinion

The Data Capacity Crunch, Part 4: Nokia & RIM

The Data Capacity Crunch In the fourth of a series of Amdocs-sponsored interviews addressing the impact of the mobile data capacity crunch, we talk to Sanyu Kiruluta, head of developer relations at RIM EMEA, and Rupert Englander, head of services & marketing at Nokia UK. This series is jointly produced with the talented people at […]