Posts Tagged ‘Apple’

It’s Apple iPhone-Day for Orange UK customers

Tuesday, November 10th, 2009

A strange thing happened in the United Kingdom this morning.

A lot of normal people breathed a sign of relief.

Nay!

A sigh of excitement.

I’ve been speaking to a lot of normobs recently. I’ve been getting out on the mean streets of London and I’ve been canvassing opinion about the iPhone and the rest of the marketplace. (Granted, in the last two weeks I’ve not made it North of Watford so my experiences are highly focused around the South — and London in particular)

What’s fascinating is that there’s a significant pent-up demand for iPhones.

Talk to the analysts and most of them will tell you — flippantly (and highly inaccurately) — that ‘whoever wanted an iPhone has bought one already’. That is, my dear analyst friends, what we in the real world call, ATBP. (“A Total Bollocks Position“)

Changing networks is a total unmitigated nightmare. A TOTAL nightmare. Something that any sane individual wouldn’t attempt unless they were really, really, REALLY serious. Most normobs in the UK flirt with leaving their network. They flirt because that’s built straight into the model.

It’s so integrated that every network has their own flirting department. You and I know it as ‘retentions’. They’re the people behind the ‘press 5 if you’re thinking of leaving us’ option on your network’s customer services line. It’s them that you call in the heat of the moment — when you’ve seen red, for whatever reason, usually some mistake or misunderstanding — or a series of tiny mistakes that outrage you to the point of reaching for the matches as you pass the operator’s local shop.

The flirting chappies and ladies in the retentions department turn even the seasoned pro-normob into a gibbering bundle of happiness in a few minutes.

You phone up telling them you’re leaving ‘to get that iPhone’ and they’ve got the patter nailed to the ground, ready to floor you.

Would you like 500 extra minutes? A month? For… for free?

AND we can give you this really good phone that, you know Sir, it’s better than the iPhone. [Insert a description of some bollocks handset that will SORT OF keep you quiet for a while. It's going to have to keep you quiet because it comes with a 24-month contract.]

It’s even worse when you walk into your local Carphone Warehouse. You can see the pain on the face of the chap when you tell him you’re going to move networks and you DON’T have your transfer code. Because he has to sit there whilst you spend 45 minutes on the phone trying to tell the flirters at your mobile operator that you want to leave.

Of course, they ask what you’re leaving for — in terms of price plan.

So you tell them.

They then beat it.

And… the Carphone Warehouse chap, head in hands, just hopes you’ll hang in there.

But you’re sitting thinking that it would be a lot easier if you just said yes to your existing operator… and they did promise to send the bright shiny new handset next-day. And they said it was better! Better than the iPhone!

That, my dear analyst friends, is why there is still a TON of demand for the iPhone from Orange. And from Vodafone, T-Mobile and 3UK.

People can’t stand changing operators. They’ve tried it. It’s a mind-fluck. It’s not something your average normob wants to do. Ever.

Most normobs I’ve met who’ve been after an iPhone (but weren’t willing to swap to o2) simply put it out of their mind. They’d flirt with the concept now and again. But changing was just too difficult a prospect.

This morning a whole raft of £35/month contract customers — who’ve previously been sitting staring at their bollocks Nokia / Sony Ericsson / Samsung / Windows Mobile Piece of Shit — are now free to contemplate a treat.

Say what you like about the iPhone, it’s like a plasma or flat-panel TV.

Everybody loved them. Everybody wanted one. A few of your friends finally splashed the cash and got one. Then, before you know it, the prices came down to acceptable levels and woosh… you want one. And what’s more — shit — you can actually *afford* one.

And don’t think your average normob is going to give a toss about the unlimited data policy that Orange is offering. I’ve seen the hulabalooooo and it’s irrelevant to the average chap and girl on the street.

They don’t want to get screwed. And what’s more, they won’t. Orange simply cannot afford a full page wailer in the Daily Mail about some poor guy being billed £4k for watching the Top Gear series on his iPhone.

The average normob doesn’t give a toss about the price of the device. Neither did the 1 million o2 iPhone customers.

As long as it’s roughly 30-quid a month, it doesn’t matter.

It’s an iPhone.

It’s like a plasma TV. Tens of thousands of Orange customers will shortly be thinking they deserve a bit of tech luvin’ and they’ll splash out. Mark my words.

So happy iPhone day to all the Orange UK customers.

And if you’re a handset manufacturer operating in the United Kingdom making devices that retail around the £35-45/month contract mark, take out your projections spreadsheet and knock another few percentage points off your target audience, you won’t be getting them back any time soon.

Nokia will take 7 years to react to Apple iPhone (that’s 2014 folks)

Thursday, August 6th, 2009

Fred Grott found this one and tweeted it up this evening.  It’s a fascinating perspective on how a large, integrated platform based product cycle responds to external forces.

When the iPhone was announced (January 2007), an analyst friend of mine calculated the competitive response from Nokia, based on his understanding on how companies of this size in this industry in general are able to change.

For the purposes of this article, we tried to revisit the prediction to update it with anecdotal evidence. So far there has been seemingly little activity that has affected the trajectory.

The author, Tapio Anttila, then takes us through the predictions of his analyst friend from 2007 to 2014.

2007 reads like this:

2007: There would be no response within the first year, meaning there would be no perceived threat of any kind.  Zero process change, zero roadmap changes and no business review.  Apple is not considered a competitor.

By 2010, the analyst reckons Nokia will get the message.

2010: Realization that iPhone is a threat from new dimensions (user experience).

And by 2014? It’s not looking good…

2014: First products that are roughly comparable with iPhone version 1 begin shipping.  The required software redesign started in 2010 is coupled with the integration efforts.   Nokia’s response to the iPhone has begun.

Go and read the whole thing here:

Nokia in Trouble? How Fast Can a Mobile Device Giant React? | MEOW! Blog.

I like one of his final points:

The N97 shipping in 2009 is the result of work begun in 2007, it has had no influence at all from the iPhone.

I think that much is entirely plain to see.  ;-)

For those who simply can’t fathom why Nokia would foist the likes of the Nokia N97 on an iPhone-obsessed marketplace with a straight face — and not understand the dismay of many, Tapio’s piece should be enlightening.

Whether Nokia can actually react quicker than what his analyst friend has predicted, well, that remains to be seen.  Whether the likes of Stefan agrees (“Kill Ovi, spin off the hardware unit, become a bank“), I wonder.

What’s your viewpoint of Nokia at the moment?  It is simply far too complicated for the company to change dramatically?

(You can follow Tapio on Twitter here.)

o2’s Apple iPhone exclusivity terminates on October 9th

Wednesday, August 5th, 2009

Well then. No wonder they needed the Palm Pre, eh?

Have a read of this story:

Although there has been plentiful speculation about O2 losing its iPhone exclusivity over the last few weeks, sister site Mobile Entertainment has seen documentation that states it will end officially on October 9th.

O2 signed its original deal with Apple in late 2007, and is believed to have the rights to sell iPhone to 2012.

However, the exclusive arrangement lasts only for two years – although sources say that O2 may retain sole rights to the recently launched iPhone 3GS.

via O2 iPhone exclusivity to end October 9th | Casual games | News by Casualgaming.biz.

(and well spotted by @mobilegd)

Android cometh: Sony Ericsson confirms Android 2.0 handsets

Friday, May 22nd, 2009

Goodness me it’s getting interesting in the mobile industry.

For years I’ve been screaming with utter annoyance at the absolute rubbish Sony Ericsson has been vomiting into the marketplace. Their devices are amongst the nicest engineered on the planet. They’re well built, stylish, reliable and the cameras are simply amazing.

But the dumb operating system (or, more accurately, the stupidly limited UI) is — literally — from the 1990s.

I positively loved their K800i handset — a class leading device in it’s time — and I’ve continued to admire the workmanship of their more recent models — but actually using a Sony Ericsson is akin to jumping in an Ashes to Ashes style timewarp back to 1990.

It’s pretty accurate to refer to a Sony Ericsson user as a Mobile Caveman. Just like a human caveman, a Mobile Caveman (”MobCav, anyone?”) is able to manage life’s various transactions (fire, food, sex) but when it comes to anything more enlightened or connected, no dice.

Your Sony handset will browse the ‘mobile web’. Cool. It will — with quite a bit of persuasion — synchronise your address book. You can play music on it. You can even play game(s) on it.

But put a top of the range Sony handset next to other class leaders (iPhone, G1/G2, Palm Pre, Nokia N-Series) and it’s immediately clear it’s not in the same league.

Don’t get me started on developing for a Sony Ericsson.

Besides from a degree in Nuclear Physics (with hons and some fannying about with the Dean’s List), you’ll need a massive budget and the patience of a demigod to develop for the current range of Sony Ericssons.

The Xperia device is … well, let’s put it this way, have you seen anyone with an Xperia recently? Hobbled by a ridiculous, ridiculous Microsoft bollocks operating system, the Xperia was never, ever going anywhere.

“Why won’t they go Android?” I used to scream, “Can you imagine how brilliant a Sony Ericsson would be with Android?”

Well… it’s happening.

Finally.

It had to happen. It was inevitable. Just like Apple bringing out an iPhone (they had to make the move or surrender the mobile music market to the likes of Nokia).

Slashphone reports that at a recent showcase in Taiwan, Peter Ang, the Sony Ericsson VP of Marketing, confirmed Android is now a key operating system for the company. Along with Symbian and Windows. Gah.

Sony’s Android handset(s) are due to arrive with Android 2.0 — and there’s speculation (from Chris Davies over at Android Community.com) that the devices will sport a proprietary UI along the lines of the Xperia UI.

The upshot?

Upgrade Android in your estimations. With the consumer giants such as Sony Ericsson (and Samsung) jumping in, it won’t be long before high-end (and shortly after, mid-tier and low-end) normal mobile users (”normobs”) will be shopping for their Apps via the Android Marketplace.

Exciting news.

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Originally published on Mobile Developer TV and automatically republished here on Mobile Industry Review. View the original post.

Vodafone’s ‘App Store’: Mobile developers respond

Tuesday, May 12th, 2009

I just published Vodafone’s news regarding their ‘app store’ initiative — and I’m already getting questions and reaction in from developers.

Here are some quotes right off the press from some mobile developers. (I have removed names).

- “I’d like to know how much of my revenues they’ll demand.”

- “I like the ease of billing and the potential of micro-payments.”

- “I suspect they’ll take 30% just like Apple / Nokia etc. I hope it’s not more than that.”

- “It’s just another App store – we WILL develop for it, obviously, but only because I’m yet to see which store will capture the minds of consumers.”

- “I very much like the concept. Especially if one SDK works across a number of MNOs. That would be really cool.”

- “Is this too good to be true? It sure looks like it.”

- “If they were REALLY thinking of developers, they’d be finding a way to reduce the amount of work we need to do across the various mobile programming languages. Perhaps they are, I can’t quite work it out yet.”

- “Interesting, interesting… that’s all I have to say until you tell us more, Ewan.”

I’m aiming to have more information soon! If you’ve got a comment or opinion, drop me a note — ewan@mobiledeveloper.tv.

(I regularly tap up people for live reaction — if you’d like to be on that list, add me at ewanmacleod@gmail.com on Google Talk or ewanjmacleod on Skype.)

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Originally published on Mobile Developer TV and automatically republished here on Mobile Industry Review. View the original post.

Got 60 friends? Spell out a message with Google Latitude

Wednesday, April 15th, 2009

I came across this rather nifty proof-of-concept video from the Google Latitude team.

Latitude, if you’re not familiar with it, is an add-on to Google Maps that (amongst other features) overlays an avatar of your friends on Google Maps. So if you’re out-and-about you can see their location. Or if you’re on your desktop you can see a large Google Map of your friends.

Typically innovative, Google decided to take things to the next level. Wouldn’t it be neat that, if you had sufficient friends each with a T-Mobile G1 (for example), you could position them on the map to spell out a message.

Granted, you’d need to have quite a bit of spare time. But it’s doable, right?

Right.

The Google Latitude team stuck their money where their mouth is and had a bit of fun, thus:

That there is a screenshot of a Google Maps screen spelling out ‘Hi Mom’ across central San Francisco. Each little square you see is an avatar representing a physical Google team member with a phone standing in the corresponding physical location in San Francisco.

The enterprising chaps also made a video documenting the process of setting this up:

There is, I suspect, limited value in spelling out messages using your friends on Google Maps / Latitude. But it’s a super proof-of-concept for the technology.

And a reminder to get on Latitude.

Latitude, of course, isn’t yet available for the iPhone so that’s most of San Francisco ruled out. But for everyone back in Europe sporting your common-or-garden N-Series Nokia device, perhaps it’s time you and your friends spent this Saturday spelling out ‘Hello Your Majesty’ across a map of London.

(You’ll need about 10-12 friends per character.)

Originally published on Ewan.net and automatically republished here on Mobile Industry Review. View the original post.

Me: ‘What about the 400m Ovi compatible handsets by Dec 2010?’ iPhone Dev Rockstar: ‘Uhhh?’

Friday, April 10th, 2009

I’ve just come back from a brilliant event produced by AdMob. They’ve recently launched a new offering for developers — The AdMob Download Exchange. The concept being that you can trade traffic on your iPhone App with other developers — like a Link Exchange — to promote your applications. Here’s a quick graphic to illustrate:

Of course AdMob are also hugely active in the application monetisation space with well over 1,000 iPhone applications carrying AdMob inventory. What’s good to know is that in many cases, AdMob is writing cheques (or ‘checks’) in excess of $10k+ to a lot of developers. (Indeed, some of the more popular apps are knocking back hundreds of thousands in AdMob revenue.)

So this evening’s event was both an introduction to AdMob’s iPhone related services, a panel discussion on the hot topic du jour (iPhone App Discoverability) as well as the opportunity for developers to network with each other.

The panel featured the following luminaries:

Mike Kerns, CEO, Citizen Sports (Sportacular)
Jonathan Zweig, CEO, Jirbo / Epic Tilt (ESPN Cameraman, many others)
Ben Lewis, Founder, TapJoy
Alan Wells, Zynga

Here’s a pic:

09042009274

The always reliable and informed Richard Wong (far right in the blue shirt), General Partner of Accel Partners was moderator. If, by the way, you’ve come up with a genius mobile service, you should be talking with Richard. Right now. They’re hunting.

My evening began on the boulevards of San Mateo — a rather picturesque series of boutique shops and pizza restaurants (I think I walked by about 10 pizza outlets on the walk from the station). I used the always reliable Google Maps on my N95 8GB to navigate the 10 minute walk from station to venue. (In a show of solidarity I thought I should bring my UK iPhone to the event — but in an uncharacteristic effort to avoid being nailed for £7/meg in data from o2 UK, I’ve had it set to Airplane mode, so I’ve been using my TMO USA sim in my N95.)

I arrived about 15 minutes early so the Benjamin Franklin Hotel wasn’t quite ready. I spotted a chap standing outside with his iPhone and I theorised he might well be one of the 150 developers attending the event. I struck up a conversation. Turns out that the chap — Steffen Frost has been working with iPhone app development since May 2007. He came up with the concept 1st of May 2007 and had $100k+ seed funding within two weeks. Nice. His product? Carticipate. They’ve basically fixed car-trip-sharing by iPhone.

Here’s a pic I snapped of Steffen:
09042009265

“Show me!” I said as he described the concept. Within seconds he was showing the functions. You can browse the trips already being made in your area and ask to ride-share. Or if you’re heading somewhere yourself, you can advertise your trip and see if anyone else wants to join you. Smart. They’ve had some substantial interest from a lot of big companies wanting to sanitise their employee commuting traffic (amongst other applications).

“What’s your next platform?” I asked Steffen, “After iPhone?”

“Android,” he replied. “How about Nokia?” I asked.

“Yeah, well…”

Suffice to say he was severely unimpressed by the current Nokia offering.

That wasn’t a unique viewpoint. I’ll come to that later.

The venue opened a few minutes later so Steffen and I popped in. Jeff from 148apps, (the iPhone review site) had written his Twitter ID on his label — so I promptly copied and began marching around the room thrusting my hand out and asking questions left, right and centre.

Goodness me it’s iPhone, iPhone, iPhone. Obviously this was an iPhone developer meetup — but I was fascinated to see how insular, how wholly-iPhone the development community is here in Silicon Valley.

“What’s your next platform?” I asked another developer.

“Er… probably Android,” he replied, after a bit of thought.

“Right… and, after that?” I prompted.

“Well,…” he replied, the conversation trailing off to the point that we both stood there in silence for a few seconds.

I remembered myself and spluttered out “Blackberry?”

“Well…” he replied again. A nice way of saying no.

Ok.

“What about Ovi?” I asked. Hopeful. I was expecting either a venomous “GET OUT” or a knowing nod.

“Ovi? What’s that?” he looked at me confused.

“Er, the Nokia offering — their app store?”

He and his two colleagues who’d now joined us looked horrified. As though I’d taken their iPhone and nailed it to the wall.

“Nohhhkeeaaaa?” They asked. I’m sure their minds were drifting to the $29.99 bollocks-handsets they see on display in the mobile operator stores. The rubbish ones — the glorified mobile telephones complete with alarm clocks. (Think the Nokia 2100 series).

“Er LIKE NO,” said the chap’s colleague, as the other two nodded vigorously.

Interesting!

I thought I’d try out a killer stat on them.

“So 17m iPhones on the planet — Nokia reckons they’ll have the Ovi Store on 400m handsets by the end of 2010.” (I was paraphrasing — this is more or less accurate.)

Blank looks.

Nobody cares.

It’s a fascinating experience walking amongst these developers. They’re the cream of the cream. They’re the Stanford drop-outs (or not – “I did my first and second degrees at Stanford” said one chap”). They’re conditioned by the Silicon Valley mentality to think big, BIG BIG. This is where the innovation is. It’s easy to see why the Valley is the centre of everything.

At least it’s the centre of iPhone development.

There’s only so much you can do when you’re sat in a dark office in London waiting for the ‘your app has been accepted’ email from Apple. Compare that to one panelist’s throwaway comment, “We’re really tight with the Apple guys.”

And tight is good. Tight is the way ahead. Almost every chap I met has a friend-of-a-friend who works at Apple. Or knows a ‘guy’ at Google. Or whose dorm mate knocked out a $10k/day Chess app for the iPhone.

As I walked around the venue, I bumped into Omar, AdMob’s founder. I’m still ridiculously embarrassed — I haven’t got over sitting next to Omar in a dinner in San Francisco last September and asking him ‘what he did at AdMob’ only to find out he was the founder. OH THAT OMAR! ;-)

I found Omar in good spirits. He was on his way up to commence proceedings. It says a lot when the CEO and founder of AdMob took the time to pop along and introduce the event. He outlined his company’s commitment to mobile developers and platforms such as the iPhone before swiftly handing over to colleague Mike for a quick AdMob FAQ, namely:

Q: Can I monetise my app with AdMob?
A: Yes. Lots of people are already (1,000+ apps using AdMob).

Q: How much money can I make?
A: It’s very dependent on the application and it’s use case, but, for the sake of argument, assume $0.15 net revenue per customer.

The audience sat in silence, gobbling up the information as Mike delivered it. It was very smart to give some basic revenue examples. Some apps are clearly making a heck of a lot more than $0.15 per customer, but if you’re looking for a ready reckoner of what you might be able to achieve, having this information is really valuable.

Next? The panel. It would be fair to represent the panel as iPhone Developer Rockstars. They’re operating in the mythical space of more or less continual Top-50 App Store billing. As I sat taking in the panel debate I was mentally calculating just how many application downloads the four guys accounted for. If you’re looking for confirmation of rockstar status, witness this panelist quote:

“We worked out the other day that one of our applications has been played by our users for 2,000 man years so far,”

Shit.

Moderator Richard Wong did a super job of asking a series of pertinent questions to the panel around the issue of application discovery. Once you’ve got your app accepted, do you blow a load of money (on, for example, AdMob) to get your app discovered on the launch day? Or do you play a longer game? Can you really monetise with ads? (Yes).

One point I really liked was, I think, made by Ben Lewis of TapJoy. He explained that customers had emailed in saying they were finding it difficult getting above level 30 in one of their games. So they responded by making levels 30-40 easier. In doing so, they found that their ad-impressions flew off the charts. If you’re displaying ads at the end of levels, it makes sense to ensure that the majority of users can progress to an array of levels.

Panelist Ben caused me to rethink my stance on Apple’s micropayments. if you recall, Apple’s next OS version, 3.0, introduces the capacity to extract micropayments from consumers using your applications. Ben commented that whilst a 30% revenue share for the hosting of the App Store, credit card processing and so on was fair enough, taking the exact same share for micropayments ‘just wasn’t cricket’, as we say in Britain. The point being that Apple aren’t doing any more work, other than the transaction processing.

Now to the good stuff.

For months — possibly even years — I’ve been banging on about the iPhone platform finally unlocking the opportunity for developers. Not everyone has been agreeing with me. Indeed quite a few purists in Europe have continued to assert the apparent superiority of the Symbian/Nokia platform for development. And whilst there’s certainly an argument to be had there, it’s — fundamentally — all about money. And there’s a reason Silicon Valley is going nuts for mobile. (Where ‘mobile’ equals ‘iPhone’). It’s the 800 million iPhone downloads, 70% of which are revenue generating. It’s the fact that you can, theoretically, become a millionaire overnight by developing a successful iPhone application, even though there are only 17m iPhones in existence.

So having been a diehard make-it-easy-for-developers chap, it was rather exciting to be surrounded by a few hundred of the Valley’s iPhone geniuses.

Panel questions arrived. I’d already been mentally willing Richard to pick me when he eventually opened the panel up to audience questions.

“Right, any quest..” he began. I shot up my hand.

“Ewan!” he said.

“Hi, I’d like to ask you about…”

I was getting stuck in.

“Wait a moment Ewan, introduce yourself for the audience,” prompted Richard.

Ah. Yes.

I couldn’t wait to ask my question.

“Given that Nokia expects to have their Ovi store on 400m handsets by the end of 2010, are you looking to develop for that platform?”

The moment I mentioned ‘Nokia’ I could feel the audience bristle.

One of the chaps on the panel looked at me — that ‘what the fluck’ look.

“Er, no,” he said.

He passed the microphone.

“No,” said the next chap.

“Er, we’re thinking about it,” said another.

“Errrr NO,” said the next.

Geez.

I felt like a pariah as the panel began to dissect their reasoning. The path to cash is unclear. It’s a massively fragmented handset population. It’s not centrally controlled and beautiful like the App Store. The Ovi Store doesn’t appear to be that ‘easy’ to work with. The capabilities of the development platform are unknown (at least within the Valley)… and so on.

Judging by the response of the audience and the other developers I spoke to after the panel, the ambivalence to Nokia’s Ovi offering — and the offerings of the other manufacturers — is echoed across the Valley.

Blackberry was mentioned once or twice. Surprising, given the amount of Blackberries in use across the States. But when you consider that a whopping amount of devices are corporate devices that are locked to prevent downloads — and that Blackberry App World isn’t pre-installed as yet — you can see why it’s getting little attention from this community.

Another surprise was the lack of Windows Marketplace discussion. Yes this was an iPhone developer meetup but you’d expect — or at least I expected — most developers to be reasonably platform agnostic or at least looking at other possibilities. Out of the 150 developers there, a show of hands revealed only one chap who had worked on the Windows platform.

This will change. Effort is driven by monetisation. If Ovi, Blackberry and Windows Mobile deliver on their promise, I’m sure the majority will give them the time of day. But right now it’s iPhone, iPhone, iPhone and I don’t blame them.

Originally published on Ewan.net and automatically republished here on Mobile Industry Review. View the original post.

iPhone 3G free on £34/month for 24 months from Carphone

Friday, March 20th, 2009

Carphone Warehouse will put an 8GB iPhone 3G in your hand for just £34 per month — on a 24 month contract. That’ll get you 600 minutes and 500 texts per month.

And if you fancy the idea of a 16GB one, add on an extra tenner.

For anyone really keen to get stuck into the iPhone — and provided you’re ok committing to a whopping 2 year deal, this might be right up your street.

The offer is available at your local Carphone Warehouse from the 3rd of April.

I imagine if the new iPhone comes out a few months later, you’ll be able to upgrade — either by extending your contract (3 years, maybe?!) or by paying an upgrade fee.

More at www.carphonewarehouse.com.


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