Posts Tagged ‘bank’

‘Unbanked’, kids pushing for mobile banking

Wednesday, June 18th, 2008

Bank of America might be celebrating reaching one million mobile banking customers, but there are millions more set to do their financing over their phone, according to analysts Juniper Research, and a significant proportion of those will be coming from users who have never had a bank account or credit card before.

Some 41.5 billion mobile financial service transactions will be made by the end of 2011, according to Juniper, with the Far East and China expected to use mobile finance the most. The region will see 250 million people adopting mobile financial services within the next few years.

It’s interesting to note that Juniper reckons aside from the “unbanked”, the other big push to mobile financial services will come from kids between 13 and 18 who can’t get credit cards and so will end up using their phones as an online payment mechanism. Surely this is something Visa and friends should be looking at – turning mobile phones into prepaid credit cards?

Mobile Bank of America gets 1 million users

Thursday, June 12th, 2008

Bank of America has been signing people up to its mobile banking service quicker than you can say Big Mac and fries – according to BoA, there are now one million active users doing their finances by mobile and over four million banking sessions taking place every month.

The bank says Los Angeles residents are the most prolific mobile bankers with most users falling into the Gen X or Gen Y bracket – two-thirds of mobile bankers are under 35 years of age. They’re also not just sticking to passive banking like checking their balances, four in ten are also paying bills with their phone.

I’d always assumed that mobile banking was a bit slow to take off because of security concerns (justified or not) around accessing cash over mobile, but it looks like it might just be a plain and simple case of the devices not being quite up to it. BoA says: “Apple iPhone, RIM Blackberry and Microsoft Windows Mobile devices are the most popular ones used by mobile banking customers.” It looks like mobile banking was just suffering along with every other website from phones that didn’t make browsing the user-friendly experience it should be.


Powered by Interactive Energy | Sign up to The Application Review newsletter