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News

“I’m calling from Three with informations of benefit to you”

It’s that time again dear reader: Three UK’s CRM system has, as I predicted, chucked me back into the call queue for their sales team. The last time the calls began was back in May. I ignored them for a few days and eventually answered on May 14th (I wrote a post then to chronicle the […]

Categories
Operators Services

Belgium Operator Mobistar gets punk’d (well, the Belgian equivalent)

Thanks to reader Phil who brought this one to my attention. Mobistar, I’m reliably informed, had a pretty poor reputation when it came to customer service. You know the type of service — transferred from pillar to post with no one bothering to help. I’m pretty sure we’ve all experience something like this from our […]