Tag Archives | customer
Ofir Zemer of Pontis demonstrates Contextual Marketing at Amdocs InTouch

Ofir Zemer of Pontis demonstrates Contextual Marketing at Amdocs InTouch

By on May 30, 2011 in Operators, Opinion

Here at Amdocs InTouch Ofir Zemer, VP Product at Pontis shows us how Contextual Marketing can do for Operators to help Customer Management. Contextual Marketing takes into account the “context” of the subscriber in Real Time. More from Ofir:

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Yossi Zohar introduces Amdocs Retail Experience

Yossi Zohar introduces Amdocs Retail Experience

By on May 29, 2011 in Opinion

In this video we interviewed Yossi Zohar, Marketing Director at Amdocs Customer Management Division. Amdocs is showcasing the Amdocs Retail Experience which provides an end to end solution for operators to improve customer experience at the store. Part of the solution is the Retail Interaction Manager, a product designed for tablet devices reducing training costs. [...]

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Eilat Cohen Basat of Amdocs talks Innovation

Eilat Cohen Basat of Amdocs talks Innovation

By on May 23, 2011 in Opinion

Here at Amdocs InTouch 2011 we interviewed Eilat Cohen Basat, head of Amdocs Engage! program. Eilat introduces the Amdocs Open Innovation program which has three components – Customer Facing, Solutions and Investment. More from Eilat:

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Verizon Palo Alto Store: ‘Yeah you don’t want the Blackberry Storm, it’s buggy’

Verizon Palo Alto Store: ‘Yeah you don’t want the Blackberry Storm, it’s buggy’

By on April 16, 2009 in News

If you were reading my Twitter feed earlier this afternoon, you’d have caught my update from outside the Verizon Wireless Store in Palo Alto. Here’s a pic: I was Palo Alto for a few meetings, one with a mobile titan (ID not public alas)

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MIG win FIVE as a customer

By on September 1, 2008 in Services

Channel 5 Television here in the UK have hired Mobile Interactive Group (MIG) to manage their mobile services — including feedback and alerts. Congratulations to the MIG team! Channel 5 is the newest of the UK’s terrestrial television channels. Look out for mobile interactivity on some of their flagship such as The Gadget Show and [...]

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