Tag: customer service

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Retailers need to focus on retail technology to drive footfall

Today's post is an interesting viewpoint from Gavin Ray, SVP of products and marketing at ip.access, on how retailers are embroiled in a ‘retail...

You know, I do go on about Vodafone, but..

I was just having a look through the Vodafone eForum. It's a tremendous resource for customers and, I think it's fair to say, one...

Belgium Operator Mobistar gets punk’d (well, the Belgian equivalent)

Thanks to reader Phil who brought this one to my attention. Mobistar, I'm reliably informed, had a pretty poor reputation when it came to customer...

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