Posts Tagged ‘data’

Mr Operator: Mobile data ‘congestion charging’ is coming soon

Wednesday, December 9th, 2009

I’m delighted to bring you an all new perspective from Mr Operator — a real favourite with the readers here at Mobile Industry Review over the years.

Mr Operator is a very senior mobile industry executive working for an international mobile operator. His identity — like that of the Top Gear Stig — is a closely guarded secret.

Some say he bites the heads off live chickens and never, ever sends text messages. All we know is, … he hates WiMAX with a passion (the Mobile Industry Review shop’s ‘WiMAX My Ass’ T-Shirt is a real favourite of his).

You can review Mr Operator’s back archive of biting insight here.

Meanwhile, over to his latest contribution.

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Interesting read over the last week or so – just as Vodafone 360 goes as sour as an acid-tinged lemon, the mobile data harbingers of doom flock to announcements that Vodafone is to trial network prioritisation for premium customers.

I and many others have been portenting ourselves into holes in the ground for years over the coming mobile data apocalypse…but there’s a big missing piece here. The MNO’s themselves.

Everyone is assuming that they are sitting back, hands held up in horror at the coming avalanche.

The guys that I know in CTO depts aren’t. They have plans. Ideas. Their vendors have products. Their marketing wallahs (the smart ones) have dark files in dusty folders in the bottom of drawers, just waiting to see the light…

…the real story is going to be how, after 5 years of battling each other into the ground over the definition of ‘unlimited‘, we rewind the marketing clock to read: ‘Capped‘.

Capped by volume, speed, location, time or content. All these factors and more have a part to play in using the existing hardware and spectrum as efficiently as possible. They don’t want to offer a crap experience, they don’t want to drop calls and they don’t want to seem stingier than everyone else with the allowance. But they know they have to do something.

This is the 3-wire tightrope that CTO’s, CMO’s and CFO’s must walk over the next 5 years. The corner they painted themselves into was the result of 5 years having spent billions on spectrum they couldn’t sell to users because the handsets and apps were rubbish. Then within 18 months, along came devices, products and content people wanted to use and — stone me — they *did* use it. In spades. Cue hockeystick graphs and long nights at the network planning tools.

But the answer is staring us in the face (well, if you are a Londoner anyway) – it’s called congestion charging.

You want to download a 5MB email on the bus at 8am in the CBD (“Central Business District”)? That’s gonna ‘cost’ you as much as the 500MB iPlayer program you have queued on your laptop late at night back in the ‘burbs.

There’s no way out of this one.

Spectrum is finite, Shannon’s law still holds regardless of what the WiMax people say, and now that the Great Unwashed can get themselves an iPhone, the game’s up. The party’s over early adopters, sorry.

You ain’t the cool kids anymore.

We will soon see devices get smarter – for example, queuing data requests from multiple apps on the device then sending them all in one session instead of bit-by-bit, therefore using the allocated HSPA channel much more efficiently. This will also be much kinder on battery life.

But truly unlimited? Do anything, anywhere, anytime? Not until true 4G is around, networks AND mainstream devices.

Until then, sideloading or more likely — downloading after hours — outside CBD areas will become the most cost-effective way to use your credits up.

Expect to see those with the most advanced billing systems move first – but it’s tricky, as the first mover to the necessary new world of data charging will have to sweeten the pill. Otherwise they risk bleeding customers to the dinosaurs still offering (or trying to offer) ‘unlimited’. Vicious circle, that one. e.g. 3 make me think about what/where/when, the alternative is O2 and their wet-string-bag of a network, Voda somewhere in the middle. Other networks are available, you get the idea.

So long Unlimited, it was nice knowing ya.

See you back in 2015.

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Thank you Mr Operator — I hope we’ll hear from you soon. If you’d like to ask Mr Operator a question, drop me a note and I’ll put it to him.

You can also keep updated with his columns via @MrOperator on Twitter.

T-Mobile UK’s “GB:MB:kB” data itemisation

Thursday, January 22nd, 2009

I didn’t use 10 gigabytes of data on the 1st of January, did I?

Have a read of my roaming data bill from T-Mobile UK (for my G1) over the Festive period:

That must be megabytes. 10 meg’s worth of data, costing 13 quid, right?

Yeah.

This new way of laying out your data usage is really, really confusing.

Here’s what the billing system said I did on the 1st of January:

000.0010.0204.0277

And that’s formatted thus — GB : MB : kB

So gigabyte, megabyte, kilobyte.

Ergo…

000 gigabytes? Yes?

0010 megabytes. Fine.

0204 kilobytes?

And what’s the 0277 on the end?

0227 bytes?

Data and SMS roaming charges soon to be cheaper

Saturday, November 29th, 2008

News has reached us from Reuters that governments in the European Union are set to regulate the costs on data usage and text messages whilst roaming. No need to sell your organs anymore whilst on holiday, just to cover your costs.

They also believe this could open up talks on other services being acted upon in a similar fashion. Wahoo!

Meaning there could be no need any more to sell of those miscellaneous limbs or superfluous bodily fluids whilst aboard, just to send an MMS.

The EU Telecoms Commissioner has outlined expanding the current cap in place for mobile phone calls away from the country of origin to now include roaming text messages and web surfing until 2013.

This is all due to be set in place on July 1 2009 when the joint legislation takes effect in the European Parliament, just in time for the summer holidays too. Hurrah! More money for fun and less money to staying in touch.

It’s been outlined the cost should be at 11 Euros cents for a roaming text message, where it currently stands at the average exorbitant rate of 29.

For someone that travels a lot this is a much welcomed piece of good news; more on the piece visit here.

Virgin Mobile: More abuse of the word ‘unlimited’

Wednesday, November 19th, 2008

Virgin Mobile have just announced a fixed-price per day of 30p for pay-as-you-go (albeit post-paid) data and unlimited use.

For fun, let’s remind ourselves of the definition of ‘unlimited’:

un-lim-it-ed [adjective]

1. not limited; unrestricted; unconfined: unlimited trade.
2. boundless; infinite; vast: the unlimited skies.
3. without any qualification or exception; unconditional.

Wow… Infinite, unrestricted data… no conditions?  For 30p a day?  That’s not bad.

But let’s check the small print:

Fair Use Policy: [snip] …subject to a fair use allowance of 25MB per day. If your usage exceeds this amount then we reserve the right to charge you for the excessive element of your usage at the per MB data rate for your tariff outlined in our Tariff Table. Unlimited use is within the UK and is for your personal, non-commercial use only. It doesn’t include making internet phone or video calls, peer to peer file sharing, using your phone as a modem… [snip]

So let’s recap:

  1. It’s 25MB per day.
  2. You won’t be warned if you exceed ‘fair use’ and may be charged immediately at full price (about £2 per MB).
  3. You can’t use it for any commercial use – so no work-related e-mail.

That feels pretty limited to me.  The 25MB alone is a disgrace…. Forget uploading more than a few pictures to Flickr, forget last.fm streaming or BBC iPlayer, don’t even try to sync a large e-mail inbox…  Normobs will easily exceed this.  And how is restricting all commercial use fair?  Does a business e-mail have a greater impact on Virgin’s network than a personal one?

Rubbish!

In my opinion this is deliberately misleading – I’m off to see if this is covered by the ASA and make a formal complaint.

Orange UK has two month exclusivity on the HTC Touch HD

Tuesday, October 28th, 2008

Another network exclusivity was announced today the HTC Touch is going to Orange according to this article over at Mobile News.

The Touch HD comes with a 3.8 inch, high resolution, widescreen WVGA touchscreen and a 5 megapixel auto focus camera. The device also comes with HTC’s TouchFLO 3D user interface and is fitted with a standard 3.5mm headphone jack.

Orange UK will be launching this in November and it will be priced at £79.99 on an 18-month contracts at £40 per month.

The quote I love is below;

Orange UK director of devices Francois Mahieu said: “It is a great phone but also a wonderful multimedia handset which paves the way to even more innovations from Orange next year in the mobile internet space.”

This is coming from a company that offers data for £8 a month which has a FUP of 30mb!

You gotta love Orange for their irony!

Updated MobileMeg — your source for UK mobile data info

Wednesday, September 17th, 2008

Pete’s updated MobileMeg. It’s looking good. I am a particular fan of his rather comprehensive table that breaks down the data rates at all UK MNOs.

Useful!

Here’s the note from Pete:

Hi all,

Just a quick update, to let you know about the new release of MobileMeg.

As you’ll probably remember, the aim is to publish mobile data tariffs
(including overseas roaming costs) in one place to educate consumers
and help them make informed choices before signing up.

The new site features includes …
- a face-lift on the design;
- user editable table of tariffs;
- user editable table of related web links;
- version control on changes;
- mobile industry news feed;
- sort and search facilities;
- revised forums;
- an accompanying blog;

Please join us at http://www.mobilemeg.org/.

Thanks,
Pete

Nice work, Pete!

Bypassing o2’s data compression

Wednesday, August 20th, 2008

If you’re getting annoyed with the data compression that o2 apply by default to your connections (It’s really annoying if you’re trying to take a screenshot of a webpage when you’re out and about!), Kip has got a work-around…

Link: kcjh’s world: Removing O2’s Image Compression on Mobile Web – Handy for iPhone users!

Anyone who uses O2’s data might have noticed they, by default like to compress images for you. This obviously means you use less data, BUT it also means on the iPhone, and high end smartphones, the quality or them can look very shoddy indeed

3 win top UK mobile broadband prize

Tuesday, August 19th, 2008

No surprise, actually, is it? Have a read of this:

3 UK’s Mobile Broadband offering has been named “Best Mobile Broadband” by the UK’s most popular dedicated broadband comparison site, www.top10-broadband.co.uk. The independent site, which claims over a million unique users each month, has given 3 UK the award based on analysis of data captured from mobile broadband speed tests, examination of feedback from consumers and hands-on research of products and services.

I’ve introduced more new customers to 3 than any other operator, specifically because of their mobile broadband data offering. Whether it’s via the handset or through a dongle, 3 really is knocking the competition for six.

I was in a Vodafone store the other day when I saw their ‘buy me now’ pay-as-you-go mobile dongle. It was on a shelf, ready to be picked up, purchased and used. There’s no way Vodafone or the other networks would have headed toward the tenner-a-month dongle reality we have today if it wasn’t for 3 kicking the industry out of bed. Vodafone were — and still are — making an absolute packet from the 45 or 70 pounds a month data card deals they were originally offering. I think I’ve got one of them, still.

Top 10 Broadband was particularly impressed by the strength and flexibility of 3 UK’s mobile broadband packages. The judges specifically cited the fact that 3 UK allows customers a very generous data allowance, as well as the quality and ease of use of the 3 UK data modems, as important factors in the award.

3’s Head of Mobile Broadband Jonathan Lutz said, “To be independently verified as being the best mobile broadband provider is a great validation of all the work we have done over the past year. Our aim has always been to bring easy-to-use, high-quality mobile broadband at the best possible price to as many people as possible. This award is recognition that we are achieving this goal. “

Congratulations to Jonathan and the team at 3. Nice work. Keep it up!


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