Tag Archives | data

Can operators become your WiFi concierge partner?

There’s been a lot of talk about mobile operators and WiFi across the years. I still remember when Orange insisted that Nokia factory disable the VoIP portion of the Nokia N95s for their subscribers, just in case they used the WiFi and VoIP features to hurt call revenues. The data capacity crunch changed things somewhat, [...]

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Operators: It’s time to think about personalised data plans & real time usage

Amdocs, the global customer experience experts have been interviewing their customers about the next generation of data services. They’ve collated the results in a recent press release that’s worth a look if you’ve any interest in the area. Although it’s reasonably positive reading, I can only manage to consume a sentence every 10 minutes or [...]

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Telenor uses ‘cellular signal’ to allow customers to post social updates without internet connectivity

Have a quick read of this update from Telenor: Telenor Group has now entered into an agreement with U2opia Mobile, an innovator in social Internet and mobile convergence, to bring Facebook to its millions of non-Internet connected customers via USSD. USSD (Unstructured Supplementary Service Data) is a low bandwidth data service that allows you to [...]

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Vodafone UK is getting there with subscriber-led cost management

Congratulations are due to the team at Vodafone UK. They’ve been working hard at getting their subscriber-led data cost management systems operational. There is nothing worse than bill-shock for a mobile operator. In the past, mobile operators have had to spend millions on customer service agents to placate seriously annoyed subscribers phoning up about ridiculous [...]

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Paul Gowans of JDSU announces Data Collection Technology for Service Providers

Momchil here, with a video of Paul Gowans, Marketing Manager of JDSU. Paul talks about their new breakthrough solution for Service Providers – PacketPortal. PacketPortal enables gathering intelligence from the network, which may be used for a whole range of applications such as personalised services, pro-active problem correction of networks and overall better service delivery. [...]

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