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News

Vodafone and ip.access launch next-gen presence services

Vodafone and ip.access have just announced new consumer-based presence services using so-called ‘presence cells’, following a successful deployment of ip.access‘ presenceCell™ across multiple locations in Turkey. Presence can be immensely powerful, especially for companies that wish to provide value-added services in the retail and m-commerce space. Presence technology makes it possible to locate and identify a device, using various techniques […]

Categories
Operators Opinion Services

How important is WiFi (or connectivity) in a retail environment?

I’ve a question for you about the importance of connectivity in the retail environment. I’d like to determine if I’m an absolutely ridiculous edge case, or whether you’re feeling it too. I set out a scenario last night whereby I made extensive use of Whatsapp to help my wife decide precisely what present she’d like […]

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Applications Services

Whatsapp-enabled Christmas shopping: The new m-commerce trend?

This evening, as per my previous post, I was in Smythson of Bond Street shopping on behalf of my wife. As I walked down to the Burberry shop on Bond Street I paused outside Smythson and flirted with the idea of looking in Smythson. They appear to do nice things and it’s a brand that […]

Categories
Services

ImpulsePay: One simple way to fix The Cloud’s silly mobile payments system

Last night I published a request asking for suggestions for companies that could replace the utterly dire payments check-out/gateway system used by The Cloud. I can’t quite believe that The Cloud’s product management team or their executive team allowed the existing system to go live in it’s present state. You can read about my crazy […]

Categories
Operators

Everything Everywhere, O2 and Vodafone’s m-commerce JV has a green light

It’s not often that you see the PRs of three major operators playing nicely. Today, however, the stars have aligned. Here’s a statement from all three of them about their upcoming m-commerce JV. I just hope this doesn’t go the way of the Wholesale Application Community (“WAC”) which spent a lot of money and went […]

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News

Amazon: Google’s biggest problem? Quite possibly…

I clicked on this Business Insider post that contains some perspective on what’s keeping Google executives up at night. What Googlers worry about in private is a growing trend among consumers to skip Google altogether, and to just go ahead and search for the product they would like to buy on Amazon.com, or, on mobile […]

Categories
Opinion

Audio: Listen to me rabbiting about Don Fernando’s iPhone app

I’ve been testing with Spreaker. It’s a podcast app/service that enables you to immediately and easily broadcast a live show from your handset — or from your desktop. I thought I’d try out the iPhone app by describing the mobile commerce experience I had at my local tapas restaurant, Don Fernando. Care to listen? Woop: […]

Categories
Opinion

Consumers are buying at competitors whilst inside shops

Have a read of this text from Internet Retailer — it’s not a suspicion. It’s a reality. I do it regularly. I see something I want or need, then either: a) I buy it (good for the shop I’m currently in) b) I find they don’t have the thing I need in stock, so I […]

Categories
Services

Square is doing rather well in the States

If you’ve been tracking the developments of the M-Commerce arena, you’ll most probably have had an eye on Square, the mobile payments startup. They’ve been doing rather well of late as this post from TechCrunch points out. It’s a useful primer that’ll bring you up to date. I’m interested to understand what the team at […]

Categories
Applications Services

Use your iPhone to pay for your Starbucks in the UK

Thank you to reader Iain Mercer who emailed this morning about Starbucks. As a loyal fan of Starbucks filter coffee, Iain has using their reward card enthusiastically along with the hundreds of thousands of other caffeine addicted Brits. For a while now Iain’s been using the Starbucks iOS app to easily locate his nearest shop […]