Posts Tagged ‘marketing’

Call for Mobile Marketing Taxonomy (and it’s sorely needed)

Saturday, November 29th, 2008

Jonathan MacDonald has had enough. And so have I.

The industry is continually comparing Apples and Pears when it comes to mobile marketing. Witness the following from Jonathan’s recent post on the matter:

Page 12 of NMA (27.11.08) contains a piece by Charlotte McEleny who writes that “Some 65% of young consumers find mobile messaging from brands too intrusive, according to a report by lifestyle research company Tuned In.”

The headline screams ‘Young people alienated by brands using mobile for marketing’

I think its time we nail down some taxonomy here.

Jonathan continues:

Just adding the words ‘without permission’ to the end of the above headline would have shown a more accurate picture. As it stands, at a glance you could argue that mobile is troublesome, anti-productive and interfering.

Jonathan is absolutely right.

What does ‘mobile marketing’ mean. Is that receiving MMS messages — that you HAVE signed up for?

Or is it getting a Bluetooth message sent to your handset automatically because you have Bluetooth turned on and you walked by particular bus shelter with the gizmo activated?

Thus, my suggestion is to clarify for clarity’s sake. Let’s add the context where we can to enable balanced decisions and rational actions based on the full story rather than propaganda.

I nominated you, Mr MacDonald, to write the taxonomy!

Where’s the mobile awareness gone?

Wednesday, October 15th, 2008

Wow! Doesn’t time just fly by? I’ve been away for a month – organising myself with school and the various activities I’m involved in, and it feels like forever! Never fear though, because now I’m back. Well, for once a week that is!

Now school’s are a hostile environment (well, at least mine is), and navigating the Sixth Form common room is something like an assault course. But it’s so much more than that too! It’s buzzing with technology, and young people who know things, right?

I’ve been keeping my eye out for mobile news, and reading MIR, and of course the news in general. The Google Android is by no means a small piece of ignorable news at the moment, so how is it then, no one is talking about it?

After the twelve-week summer holiday some people were showing off their new gadgets, namely Sony mobiles, and the odd iTouch; in the three hundred student strong Sixth Form I’ve only seen a single iPhone. That’s just one.

Now before I criticise my peers for being totally unaware about the world of technology, computing and mobile phones; there are some techno-people like myself too; maybe even more technologically experienced. So why then is it that no one is talking?

From what I’ve gathered, no one particularly cares. Of course, I care, the rest of the MIR team cares, and I’ll hazard a guess that you the reader may also care too. The mobile phone industry is of course interesting, fast paced, and constantly evolving. But could this be the problem?

From what I’ve seen is that for those who I know (and you may beg to differ on this), the world of technology is just too fast paced to keep up with; and as a result, they don’t bother to keep up at all. If you ask someone about the new Nokia 5310, you’ll get a blank stare and no hint of excitement at the prospect of free music. Why? Well they don’t know about it!
For me this is quite an interesting piece of news, I won’t buy the phone as it doesn’t actually interest me, or grab me enough to go and spend money on it; but its certainly something of interest, and a product which is really targeting what I do the most – download music.

So back to the Android:
Well, there’s nothing to say. I think the device itself looks good (although for the videos I’ve seen, slightly slower than the iPhone), and if it’s priced correctly it should fly off the shelves. But where is the buzz from the Sixth Formers? The sixteen to eighteen year olds with plenty of disposable income, and a constant desire to keep up with the times just have no desire, or even no knowledge of this remarkable piece of news.

Then I think about this, why don’t my friends know about this? Or even the people who I see everyday, why don’t I hear them talking about the latest mobile phones? I hear them chatting about the new Manhunter game, and Gears of War, and maybe debating what’s best, the Playstation 3 or the Xbox 360? Why, and I’ve said this before, isn’t there more advertising, or promotions for the young people of today?
Obviously there is an issue here. Either my outer-London school and its students are blissfully unaware, or advertising just isn’t doing its job.

For all I know, I could be totally wrong; but in the numerous times I’ve tried to talk about mobiles or something I feel like I’m talking a different language. And, I don’t know about you or anyone else really, but in this day and age, who would expect that? What’s more, how is it, that Nokia with their 5310 which is so obviously designed and aimed at young people, aren’t they targeting us?

So to Nokia, and Google, what’s going to happen? You both have quite possibly big selling devices, but what are you doing about it? The 5310 launches tomorrow and I’m certainly not feeling, nor seeing any of the buzz.

If you have a differing opinion on this, or want my opinion on any particular aspect of the mobile industry please feel free to leave comments or e-mail me at samantha@mobileindustryreview.com

Is Bluetooth Marketing still getting active attention?

Thursday, October 9th, 2008

I had another note from a reader yesterday. He’s a particularly successful mobile entrepreneur here in the UK.

He writes:

Do you know if Bluetooth Marketing is still actively being used or has a been forgotten. Do you know any good Bluetooth Marketing companies that lease kit or software?

You’d have been forgiven for thinking so, wouldn’t you? I’ve not read a lot — nor have I seen much about the field of bluetooth marketing recently.

I decided to delve into my mail account and see what I could find with the keywords ‘bluetooth’ and ‘marketing’:

- ROK Promoter & Geniem — www.rokpromoter.com offer Bluetooth marketing services online

- Pontomobi (a Brazil based marketing agency) are regular Bluetooth marketing users on behalf of their clients — such as Fiat, Motorola (here’s a Youtube on the Moto campaign they did recently)

- Hypertag helped o2 ‘achieve exceptional results’ via their retail channel using Bluetooth or ‘proximity marketing’. Here’s a bit more about them:

Hypertag created the Proximity Marketing industry (commonly referred to as Bluetooth Marketing) in 2001. Hypertag is the most experienced provider in the industry, and since it pioneered using technologies like Bluetooth as a wireless marketing channel, has gone on to run over 320 successful campaigns in over 34 countries. Hypertag brings the benefits of digital to out-of-home and experiential marketing. It works with the top brands to achieve real measurable results again and again. Hypertag is the Proximity Marketing solution that the top tier advertisers choose, and Hypertag’s clients include Coca-Cola, Nike, Unilever, HSBC, BP, O2 and CNN.

- Blip Systems offer Bluetooth mobile marketing services (I remember they’d wired up Copenhagen Airport with some Bluetooth modules. Not necessarily to do marketing in this case but to measure dwell time and help with queue management (by identifying and tracking the unique Bluetooth signatures of individual handsets as they flow throughout the airport).

- Bluepod Media delivered 350,000 bluetooth video trailer downloads in one month for Warner Brothers back in March this year.

If you’re into bluetooth marketing, drop me a note or place a comment here?

Obama screws up VP text message. Stupid.

Tuesday, August 26th, 2008

Morra Aarons-Mele, writing in The Guardian’s Comment Is Free, reports that she knew the Vice President’s identity two hours before her exclusive text message arrived from the Obama campaign. Why? It was reported on CNN. (See our original coverage of the concept.)

Crazy.

The whole point of the Obama VP text scenario was, I thought, to sidestep the mainstream media and win over the doubting electorate by going direct to them. Or maybe it was just a jump on the bandwagon and the ability to sign-up more mobile numbers to try and boost donations?

Next.

i2SMS powering Scion’s Minnesota State Fair text campaign

Monday, August 25th, 2008

Giff Gfroerer if your go-to-guy if you’re doing 2-way text services throughout North America. Giff, President of i2SMS, dropped me a note to tell me about the latest campaign they’ve been working on. He’s been a long time reader of Mobile Industry Review and he knows that I absolutely eat-up news about mobile companies doing smart things for their clients. There are far too many mobile companies navel gazing and not out there telling folk about what they’re doing.

i2SMS are working with Encompass Advertising and Marketing — a full service national marketing agency who, in turn, are working for the car markers Scion. Scion are one of their vehicles on site at the Minnesota State Fair. It’ll be filled full with Scion-branded skulls and if you guess the number of skulls, you can win a new Garmin nuvi GPS device for each day of the 10-day Fair. Nice!

If you haven’t come across Scion, check out their site here. It’s rather smart.

There’s a million or so folk due to attend the fair and around 60% of them are in Scion’s target demographic. I think they’ll be dead impressed at how the medium of text performs. It’s already a fantastic method of engaging folk with a view to arranging test drives here in the UK.

I’m told that Scion personnel are ecstatic about the early response of the campaign. I’m not surprised. Here’s a quote from a chap from Scion:

“Thursday night’s winner was standing at a booth right next to ours when he received his message announcing he was the winner of the Garmin,” said Toyota Chicago Region’s Scion Field Manager Kendall Griffin. “All of a sudden, we could hear him cheer and shout that he was a winner.” Griffin continued, “We loved it.”

Excellent, excellent, excellent!

UK mobile marketing seminar

Tuesday, August 19th, 2008

A note arrived in from the notable mobile marketeer, Helen Keegan:

For those of you who are interested, I’m running a one-day course on mobile marketing for the lovely folks at E-Consultancy on 16 September in London near Old Street. It’ll be a small class and we’ll cover all aspects of mobile marketing from SMS to mobile web with plenty of time for in-depth discussion, knowledge-sharing and case studies. And yes, we’ll even talk about the iphone effect. At the time of writing, this is my last planned public course for 2008.

The course is suitable for marketers at all levels, all I ask you to bring with you is a smile, a good attitude and a willingness to take part. It is not a technology course so there’ll be no programming although there might be a few gadgets to look at if I can borrow some in time for the day. Previous delegates have been more than pleasantly surprised at how much they enjoyed the day.

I’m currently updating the case study section of the course and I’m always interested to be updated with new, interesting, relevant case studies. So if you have something to share – with images and some indication of results (why it was a success or failure), then I’m very interested to hear about it. You can contact me via email. Also if you have relevant mobile gadgets or gizmos to lend me for the day, please do get in touch. I’m thinking specifically upcoming handsets, a Flip camera (to demonstrate UGC), NFC handset/demo or anything else you can think of.

txtNation powering Blossom Hill’s wine text/MMS competition

Tuesday, August 12th, 2008

Picture 34

The team at txtNation are rightly delighted to be providing the infrastructure for wine maker, Blossom Hill’s summer competition.

Blossom Hill are giving away 20 summer garden parties worth 1k each. Nice.

3.75 million promotional bottles of their Ros range are already out in the marketplace looking for your attention (and containing full details of the promotion). To enter you simply text your details to the txtNation shortcode. Entrants will receive a reply confirming the receipt of their text message along with a quirky idea to enhance their own garden.

In addition, 1,000 pubs in the UK will be promoting the relateed Blossom Hill MMS picture messaging competition. I particularly like this concept:

Consumers are to take photos of themselves enjoying Blossom Hill wine with friends to be able to enter into the prize draw, in which people will win one of the 10 Garden party kit prizes within their local pub. All they have to do is simply take a photo of themselves and send it in with the word SUMMER to 60999. For the other competition they could simply text in their name, address and D.O.B along with the word ‘BLOSSOM’ to 60999 for the chance to win fantastic prizes.

Blossom Hill — via their agency, Pulse Group — purchased mFUSION and mBILL from txtNation enabling them to ensure that their campaigns were set up successfully and delivered perfectly, right on schedule. txtNation also created the website that Blossom Hill is using to host the picture competition.

I can’t get enough of this kind of news. I am really pleased to read about it and I’m delighted txtNation are telling people about it — all too often, we in the industry only find out about successes such as this when you’re in the local superstore. The fact that big, big consumer brands such as Blossom Hill are adopting the medium of mobile to support their big summer marketing push is brilliant news for the mobile industry. Because all of Blossom Hill’s competitors will now be peering at the competition and if they haven’t looked at mobile, they’ll now be a lot more keen on discussing it when it’s raised by their agencies next year.

Bring it on. The more, the better. Nice one txtNation.

“Mobile is the hottest new marketing channel”

Monday, August 11th, 2008

So reckons Edward T. Manzitti, vice president for research of the Direct Marketing Association, a trade group that recently released a study of mobile users responses to unsolicited offers (reports the New York Times).

Mr. Manzitti blames the fact that recipients often have to pay for text-message ads for much of the opposition to them. If the carriers offered marketers a different type of pricing, where the marketer paid the cost rather than the consumer, youd see a different type of response, he said.

There’s a huge disconnect between real business and the mobile industry.

Real business people — like Mr Manzitti and his colleagues — are left dumbfounded, I’m sure, by the idiotic nonsense expounded by mobile operators.

How can you expect the medium of mobile to take off when it turns out that, in many cases, the people you’re targeting with your $20 annual subscription to the Jelly of the Month Club are actually being charged to receive your texts, because their mobile operator doesn’t live in this space-time-continuum?

We move on.

It’s a great new medium… but with teething problems galore.

(Thanks for the link, Jeremy).


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