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Applications News

The text message turns 22, but are its days numbered?

Earlier this month the humble text message turned an incredible 22 years old. It was on December 3, 1992 that 22 year old Neil Papworth sent the first fifteen character message that simply read “merry christmas”. How far technology has come in such a short space of time, with SMS now one of the dominant forms of mobile […]

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Devices News Operators

Who needs a landline telephone? 95% of UK households don’t

The home phone has had its day. The majority of UK households say they would not miss a landline telephone, preferring instead to use mobiles as their primary means of communication. The belief that a fixed line is essential is clearly an outdated idea. Landlines in business still have a place of course, and a physical line may be required for ADSL – but for […]

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Devices News Opinion

5000 unique mobiles online – huge fragmentation

There are now more mobile devices online than ever before – tablets, smartphones, ‘phablets’ and everything in between. With the global appetite for mobile and 4G networks rising ever faster, it’s no surprise that the range of devices being used has increased enormously. Not only are handset manufacturers churning out new devices every month, but we are also starting to see the […]

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News Operators Opinion

4G networks in the UK – the state of play

With the rapid adoption of 4G networks across the world, people in the UK now have access to some of the fastest mobile download speeds on the planet. The move from 3G to so-called next generation networks (which netted the government £2.4 billion in the license auction) seemingly took forever and, despite differences in opinion about the term 4G, it’s undeniable that network speeds are […]

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Operators Opinion

Apple SIM: bad news for mobile operators?

Apple SIM quietly introduced Anyone who saw last week’s Apple keynote (where the company predictably introduced new iPad, Retina iMac and Mac Mini models) probably missed the moment when Apple quietly introduced its carrier-neutral Apple SIM in cellular versions of the iPad Air 2 and iPad Mini 3, in what could prove to be a disruptive move for the mobile industry. The Apple SIM […]

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Opinion

Getting nothing done quickly with mobile data

Sometimes I really do despair with the state of the mobile experience here in the UK. This evening I’ve been in Swindon and then in and out of London. Something must be going on with all the networks. Or maybe I got out of the wrong side of bed and ended up carrying around a […]

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Operators

I downloaded 1.62gb on EE’s 4G network in 21 minutes

Just how good is Everything Everywhere’s 4G service? Very good. With just two bars of service and well inside my office in Richmond I was able to download 1.62gb in just 21 minutes. Very smart indeed. I wondered how EE’s MiFi device would handle two iPhones each trying to download TV/movies from iTunes and set […]

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Devices Operators

This Huawei E589 MiFi unit on EE is absolutely motoring

I’ve had this Huawei E589 MiFi unit from EE for almost a week now and I have to say, I’m using it at every opportunity. I am specifically interested in the 4G capabilities of the device and, of course, the EE network. I’ve been thoroughly impressed at both though. In an effort to give the […]

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Operators

Operators: It’s time to think about personalised data plans & real time usage

Amdocs, the global customer experience experts have been interviewing their customers about the next generation of data services. They’ve collated the results in a recent press release that’s worth a look if you’ve any interest in the area. Although it’s reasonably positive reading, I can only manage to consume a sentence every 10 minutes or […]

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Operators Services

The Huawei E589 MiFi from EE: Ultra, ultra quick 4G!

I have just recently taken delivery of the latest MiFi unit from Everything Everywhere — or EE as they’re now known. The team there kindly sent me one out to test as I’ve recently joined their advocate programme (see below). The MiFi unit is Huawei’s E589 and is much larger than the ones I’m accustomed […]

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Operators

Vodafone UK is getting there with subscriber-led cost management

Congratulations are due to the team at Vodafone UK. They’ve been working hard at getting their subscriber-led data cost management systems operational. There is nothing worse than bill-shock for a mobile operator. In the past, mobile operators have had to spend millions on customer service agents to placate seriously annoyed subscribers phoning up about ridiculous […]

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Services

The Data Capacity Crunch: Are we still in it?

It has now been almost exactly a year since I published the Data Capacity Crunch video series (kindly supported by Amdocs). I produced the series in conjunction with the team at Mobile Entertainment. We interviewed a number of leading executives from around the industry discussing the issue of the ‘data capacity crunch’. Broadly speaking, it […]