Categories
Operators

Kudos to O2 for dumping chargers from mobile packaging

It’s about time, isn’t it? I’ve got ton of Micro USB chargers everywhere. So have you, if you’ve bought a few phones across the last few years. So why not dump them from the box? Here’s the overview from Pocket-Lint: O2 and HTC will begin selling a new, as yet unannounced, phone before the end […]

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Operators

Everything Everywhere, O2 and Vodafone’s m-commerce JV has a green light

It’s not often that you see the PRs of three major operators playing nicely. Today, however, the stars have aligned. Here’s a statement from all three of them about their upcoming m-commerce JV. I just hope this doesn’t go the way of the Wholesale Application Community (“WAC”) which spent a lot of money and went […]

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Operators

O2’s 3-day compensation is good enough, I reckon

I see that O2 has now gone on record detailing how it plans to compensate those customers who had no network service last week as a result of that failure. You get 3 days worth of service credit (equivalent to 10% discount) if you’re a contract customer and a similar credit if you’re on PAYG. […]

Categories
Operators Opinion

Do O2’s recent outages highlight the need to have two or more operator accounts for redundancy?

Now that the panic has subsided and those suffering from total disconnection thanks to O2’s recent outages are back online, I wondered if it was time to point out the need for redundancy. In today’s always-on environment, is it good enough to simply stand staring at the wall whilst your phone doesn’t work? I was […]

Categories
Applications Operators

TU me: Telefonica’s integrated, smart over-the-top (“OTT”) messaging service

First, let me say kudos to the Telefonica Digital team behind TU Me. Second, let me say: Yah-boo-sucks to the rest of the mobile operator community that’s been standing still, watching paint dry for the last few years doing absolutely nothing to innovate anything more exciting than a slightly modified price plan. TU Me is […]

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Operators

O2’s On & On price plans signal the arrival of a commodity world

If you wanted any confirmation that the mobile industry is commoditising fast, have a read of this release from UK giant, O2. After £26 a month, voice and calling minutes are unmetered and you get a gig of data included. An extra fiver gets you 2 gig. (Plus the usual exclusions like 0870 numbers.) You […]

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Operators

Update: I’ve cancelled both my O2 accounts

If you’ve been following my dilemma over my mobile phone accounts, you’ll know that last night I was giving substantial thought to whether to deactivate/continue/upgrade the various accounts I have with a number of UK operators. I was on the O2 website today and a “Can I help?” pop-up box appeared. I decided to give […]

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Devices Operators

O2: I’d like to lease a ‘new iPad’ — can you help me out?

I don’t want to get another iPad from Vodafone on the same or similar long term deal I’ve got with my iPad 2. I’m happy with it and the service. The deal was simple: £26/month for 24 months. I knew it would come back and annoy the hell out of me last year when I […]

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Operators

Ronan Dunne, O2’s CEO hosted an #o2tweetup this evening: I was there, it was brilliant!

I was delighted to have had the opportunity to attend O2’s Tweetup with their CEO this evening in London. The company’s top man in the UK, Ronan Dunne, hosted proceedings which took place at The Punchbowl Pub in Mayfair. Ostensibly we were all there to discuss our expectations for how the operator uses the medium […]

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Operators

Have you see what o2’s been doing with their #o2Cupid campaign?

Kudos to the team at o2 who’re having a bit of fun and spreading the lurrve this Valentine’s Day through a series of personalised video messages from ‘Cupid’. There’s a hot Cupid (look out, ladies) and there’s a panto-dame-style Cupid — have a watch of his introduction and explanation: It looks like the Cupid service […]

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News

Hello to all the o2 employees working from home in today’s flexible working pilot

A quarter of o2’s 12,000 employees are working from home today. The company has shut the doors at their Slough HQ for this day only, in support of what they’re terming as the country’s biggest ever flexible working pilot. It certainly sounds like it to me. The point of the exercise is to test the […]

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Operators

Watch how this one plays out: o2 sending mobile numbers to every website you visit

There’s a mini firestorm brewing this morning around o2 UK. Earlier this morning, Matt Brian over at The Next Web broke the story about a ridiculously shocking privacy breach by o2. Here’s a bit of Matt’s story: If you reside in the UK and you are one of the millions of subscribers to mobile operator […]