I have to say kudos to the team at o2′s innovation labs. Kudos gents. They’ve created an international calling card application that you can download for your app. It’s a really nice idea — and something that I think most o2 customers who call abroad now-and-again should have on their phone. If you’re a regular [...]
Tag Archives | operator
Operator Innovation: Let me access my SMS everywhere?
Hello dear reader, it’s me again with another Operator Innovation post. The series has been terrifically well received — thank you once more to all the executives from around the industry who’ve complemented us. And hello to the chaps from o2 Innovation who, almost every week, point out that they’re working on something very similar. [...]
Operator Innovation: One number for all my voice calls
It’s time once again for the Operator Innovation post. I’m delighted to report that the series has been gaining substantial attention from a host of senior mobile industry executives. To these executives, let me say this: 1. I love you all. In a proper manly way. Without your continued efforts and those of the industry, [...]
Operator Innovation: Fancy a MacBook Air, iPhone, iPad for £100/month?
It’s time for the third post in my Operator Innovation series here at Mobile Industry Review. This week I’m looking at lifestyle. Before we get to that, here’s a brief word on this series. Generally speaking I will touch upon issues that I’ve briefly explored before here on the site — or that I’ve mentioned [...]
Phone hacking: How 3UK easily helps hackers get to work
I just received this email from a senior executive working in the mobile industry. Have a read. It is pretty shocking: I’m stunned. I just called 3UK *Business support* from a random landline and got the PIN on my voicemail changed, using just the info on my business card. All they asked for was my [...]
Operator Innovation: Why can’t my mobile operator talk to my bank when my card declines abroad?
I was going to call this series, “Why operators are shit,” but I have decided to try and adopt a more positive tone with the site. It’s just too easy and far too accurate to call our mobile operators ‘shit’. Too easy. Too accurate. I’m not bothering with names at the moment though. I wanted [...]
Larry Fox of Trimble Outdoors talks at Uplinq 2011 – Part 1
Larry Fox runs Business Development for Trimble Outdoors. Trimble Outdoors produces Apps for the outdoor community, offering a wide variety of solutions for every outdoor enthusiast from the backpacker to the hiker, the biker, the hunter and the fisher. More from Larry:
Ofir Zemer of Pontis demonstrates Contextual Marketing at Amdocs InTouch
Here at Amdocs InTouch Ofir Zemer, VP Product at Pontis shows us how Contextual Marketing can do for Operators to help Customer Management. Contextual Marketing takes into account the “context” of the subscriber in Real Time. More from Ofir:
Yossi Zohar introduces Amdocs Retail Experience
In this video we interviewed Yossi Zohar, Marketing Director at Amdocs Customer Management Division. Amdocs is showcasing the Amdocs Retail Experience which provides an end to end solution for operators to improve customer experience at the store. Part of the solution is the Retail Interaction Manager, a product designed for tablet devices reducing training costs. [...]
Oren Agassy of Amdocs Innovations introduces Social Media Gateway
Oren Agassy, leader of Incubations and part of the Innovation team at Amdocs looks at Social Media from a service provider perspective. The Social Media Gateway provides a vital link between the Social world and the Telco world by connecting the social identity to the customer identity. This creates a new channel of information which [...]
The joint mobile operating system: A risible idea
There is nothing worse in this industry than a mobile operator that thinks it knows what it’s customers want. Time and time again, the market keeps on having to correct the mobile operator’s misguided attempts at trying to evolve beyond a utility bit pipe. In this post, I’m going to explore that issue, culminating in [...]
Google.com/phone Is Dead! Long Live The Mobile Operator
Back at the beginning of this year, Google’s launch of the Nexus One sent shockwaves around the industry. Mobile operators were quaking in their boots. Quaking, I tell you. Not because of the Nexus One’s market leading features, no. But because of the manner in which Google decided to sell the device: Direct to the [...]
- The merry-go-round continues: We’ll all buy buying an iPad 3, right?
- Am I the only person in the UK that would pay a concierge fee to an operator?
- Watch how this one plays out: o2 sending mobile numbers to every website you visit
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T-Mobile’s Full Monty price plan: Unlimited everything — it’s brilliant and it’s the way ahead
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Trying DaaS on my iPad — it really does rock
- Operators: “Please stop using our network!” (“And, er, thanks for your money!”)
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Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad?
- Is Nokia’s rehabilitation in the Western Media complete?
- MEF Americas 2011: Recapping the Event
- Have you see what o2′s been doing with their #o2Cupid campaign?
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