Tag Archives | Operators

Google Project Fi Main Pic

Opinion: Richard Goold on Google’s Project Fi

Since Google announced its Project Fi initiative, there has been a lot of chatter about what it means for the mobile operators, and whether Google’s efforts will disrupt the market for the better. Today’s post is by Richard Goold of Moorhouse, who has 8 years experience as a management consultant including 5 years in executive leadership roles […]

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Bango Logo Featured Image

Mobile operator Umniah turns to Bango Payment Platform for app store billing

In the last few weeks, yet another mobile network operator has chosen the Bango Payment Platform for app store carrier billing. Umniah, one of the fastest-growing Jordanian mobile network operators, plans a range of app store connections through Bango’s platform, starting last month with the launch of Microsoft’s Windows Phone Store. But why are platforms such as […]

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Aeromobile is off to a flying start in 2015

Over the past few years, you may have noticed talk of being able to use your mobile phone on a plane. Despite what seems like many years of discussion on the topic, you might not realise that some airlines have already installed special mobile network technology onboard, enabling you to get online before you reach your destination. One company in particular, Aeromobile, […]

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Tesco Mobile Featured Image

News: Tesco Mobile ranked best mobile provider, EE left trailing​

The UK mobile market is undergoing huge changes at the moment, with consolidation rife and operators trying to attract more customers while also rolling out faster and more reliable 4G networks. Last month, Carphone Warehouse announced its new iD mobile network, BT is in the process of buying EE, and Three is acquiring O2. Meanwhile Satmetrix, the leading […]

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Mobile Payments - mPOS

Apple Pay will heat up European mobile payments battle, mobile operators must respond to stay relevant

With Apple Pay and other mobile wallets gaining momentum, it seems that mobile operators face increasing challenges in staying relevant in terms of our mobile money. After all, would you rather use a payments service from Apple or Vodafone? A new report from IHS Technology highlights the very fact that Apple Pay and others are expanding internationally […]

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Live Chat Keyboard

TalkTalk focuses on improving chat-based customer service

It’s rarely a pleasure calling customer services for any company – long delays, a poor quality connection, and inevitably not achieving what you were trying to do in the first place. British MVNO operator TalkTalk seems to have recognised this, having conducted a customer behaviour survey that concluded that subscribers “increasingly prefer to self-serve online”, although there is […]

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BT-EE Main Pic

Is the BT and EE tie-up good for consumers?

By now, everyone who has been following the major news outlets will have heard that British Telecom has announced its plans to purchase UK mobile operator Everything Everywhere (EE) for a reported £12.5 billion. Confirmation of the strategic deal comes just months after BT was reportedly in talks to buy either O2 (owned by Spain’s Telefónica) or […]

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