Tag Archives | Operators

The death of roaming fees in Europe: Bring it on!

The Telegraph is today reporting that roaming fees (for voice, text and data) will be abolished by the end of next year if not earlier. About flipping time. Almost half of people traveling abroad deliberately switch their phone off to avoid unexpected and often ridiculous roaming charges. In recent years, if you’ve spent enough time […]

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Guest Post: Dating 101 for Mobile Operators

Thanks to Jonah Pransky, Manager of Market Insight and Strategy at Amdocs, for sending over this guest post. It focuses on the rather prickly subject of over-the-top (“OTT”) players and how operators can engage with them (and vice versa). It’s a particularly challenging situation especially when one side feels the other isn’t playing fairly. Over […]

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Standard & Poor’s: Why Europe’s Top 15 Telcos’ Credit Quality is Fading

Here’s a different viewpoint from the team at Standard & Poor’s regarding the credit quality of Europe’s top 15 telecoms companies. Credit quality is, of course, directly related to the company’s performance — and sadly, it’s no surprise that almost every operator S&P are examining is either having problems or about to have some. If […]

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UK operator 3 tried to flog me some stuff today

“Hello, is that Eeee-wan Mak-Lee-od?” said a voice from rather far away. It felt like a call from India. “Yes it is,” I answered. “Hello I’m calling from Three, your mobile service provider,” continued the chap. “Good afternoon,” I replied. I listened to the offer. “We’d like to offer you a discounted rate on anything […]

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Look how far we’ve got to go in this industry

I arrived into Miami this afternoon and got this message from my operator of choice, Vodafone: Welcome to The USA. Calls cost 135ppm to make & 100ppm to receive. SMS 35p + your home rate & pic msg 37p. For your £5 per day you have 25MB of data, then it’s £3 per 1MB. Click […]

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Why the UK operators are really screwed: 92% of customers don’t plan on increasing their spend over the next 2-3 years

I received a fascinating piece of research in from IBM today. It was sent to me in conjunction with the news that IBM has signed an £18m business intelligence contract with UK 3G-data operator, Three. The deal will see Three use IBM’s technology to get a better understanding of what customers are doing — and […]

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