PhonePayPlus is the proverbial dinner lady in the mobile industry school playground. Nominally known as the premium rate industry regulator, they typically hand out fines to companies that have made a huge, huge amount of money from spamming the mystified UK population — and who, have conveniently costed a fine into the profitability matrix. I [...]
Tag Archives | phonepayplus
UK ‘Premium Rate’ regulation is failing – Part 1
Anthony Carroll, the man from the excellent FreshPlastic blog, has been championing the cause of the consumers against some of the worst abuses of the less scrupulous premium-rate operators for some time now. We’re delighted to bring you his story…. this is part 1 of a series.
The ever-present arse that PhonePayPlus has to deal with
I was pleased to read the other day about a whopping 250 grand fine issued by PhonePayPlus to Starwire Limited whose ‘Unknown’ (“promoted by missed calls”) service made the following breaches according to the regulator: Fairness (Misleading), Pricing Information, Contact Information, Inappropriate Promotion, Further Information I see that mBlox were knocked on the head for [...]
WIN Plc and the 72 £1.50 text message bomb
Back in 2006, a MIR reader’s daughter got a text message. And another. And another. And woosh. Across what appeared to be a few minutes, she was text-bombed. Whether by mistake or by design, she ended up with a heck of a lot of premium rate texts being delivered to her handset. The reader describes [...]
Watchdog promises to clean up dodgy downloads
Apparently, the UK’s premium downloads market is in need of a clean-up. The regulator formerly known as ICSTIS – PhonepayPlus – is launching a probe of mobile premium services including ringtones and games, saying there’s “evidence of significant consumer harm”. Such evidence includes 4,500 complaints made in the first three months of this year, up [...]
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