Posts Tagged ‘premium’

Why pay for premium wall-papers, when I get them for free?

Wednesday, October 22nd, 2008

Is just the question I’m asking!

You see, the other day I was sitting in the School Library working hard on a piece of History work, when a class came in and began working on the available computers. The class was a mixture of boys and girls who were thirteen/fourteen years young.
A group of these boys, who were sitting in front of me, immediately used the internet to find pictures of action-hero/game characters to photograph on their phones to use as wall-papers.

And you know what?
It made me realise… What is the point in having premium products when pretty much anything you could ask for is readily available on the internet for free?

Personally, I’ve NEVER bought a ringtone, wall-paper, game, application or anything of the sort. I know for one fact, it’s a con. I’ll end up being tied to an endless subscription of other crap I don’t want, and costing me the earth to fund too! But also I know I can get whatever I want, whenever I want it, completely free.

I’ve never completely understood why at least presently, why companies such as Jamster, or the dozens of others who offer such a costly services still manage to get customers. Then again, people will never cease to amaze me!

However, say my Mum for instance, a perfect example of someone who doesn’t quite comprehend how much of a rip-off the Ringtone/wallpaper business is.
About a year or so ago she went through this phase of buying ringtones from T-Mobile. Now a ringtone according to T-Mobile was a thirty second, low quality clip from a song. Now my Mum over a period of say half a year bought only around two or three, but it actually set her back £2.50 per tone.

That’s £2.50 for a poor sounding, thirty second sample of a song. iTunes (as much as I dislike the service) offers a full track for 79p. How on earth does this make any sense?

Of course, me being the money-tight, and scared of spending person that I am, told my Mum off several times for such lavish expenditure on such a poor quality product. However, it was a case of, “I want, I get”.

I think the same can be said to the other more “adult” services which are available to mobile users. Dare I reiterate the countless adverts that appear on several channels after ten o’clock – but the point is people pay (quite a lot) for something which they can get for free. I don’t understand it, but I’m not going to try and understand it.

Although saying that, I wonder how much of a future these companies have. I can only imagine (and hope really), that as we get more technologically in gear, and as new generations become more equipped to the world of mobiles and computers that maybe in the near future such rip-off schemes may not exist.
I can’t blame T-Mobile, Jamster, or any of the other companies mainly for this; as actually I think its part stupidity on our behalf too. It’s just amazing how thirteen year olds are already grasping the concept of getting what they want for no cost. As Bluetooth, and probably, better technologies come into existence, I can only imagine that sharing, and moving our media around devices will only get easier, and quicker.

I can also only hope for the sanity of myself, and quite possibly many others, as dodgy ringtone manufacturers will cease to exist. Stick a nice classical piece as your ringtone – it’s what I’ve done!

Send any e-mails, questions or anything else to samantha@mobileindustryreview.com

WIN Plc and the 72 £1.50 text message bomb

Thursday, September 4th, 2008

Back in 2006, a MIR reader’s daughter got a text message.

And another. And another. And woosh. Across what appeared to be a few minutes, she was text-bombed.

Whether by mistake or by design, she ended up with a heck of a lot of premium rate texts being delivered to her handset. The reader describes it thus:

The 72 unsolicited reverse SMS texts were sent at two second intervals, my daughter was on a trip in her car, when her phone ‘in box’ filled up, she deleted the total content, when it filled up again in the blink of an eye, she again deleted the whole lot, and to this day, we have no idea what the content actually contained.

WIN (as the aggregator in question providing the connectivity for another company who originated the texts) refunded this amount after the reader complained.

All is well, yes?

Well not quite. The reader is — rightly — appalled by the matter. He, I suspect, is thinking that the mobile industry is a normal industry. It’s regulated after all. Right? So this sort of thing shouldn’t keep happening. Right?

Whilst there’s no current complaint, the reader’s astonishment, shock and bewilderment in dealing with both WIN, Ofcom and PhonePayPlus was one I wanted to highlight.

I don’t think he understands how this sort of thing was allowed to go on. And, in many cases… still does continue, only in different ways.

It’s a sad state of affairs when my response to the reader is thus: I’m pleased you got your money back. Let’s move on.

What else can you say?

It’s a seedy industry. It’s roots are seedy. Only a percentage play fair.

It’s a lot better than it used to be, here in the UK.

But there’s still a huge issue between the aggregator supplying the connectivity — and the client companies they work with abusing the aggregator’s connections, often resulting in fines.

What can you do?

Be responsible.

Yes and no. The aggregator viewpoint is simple: They can’t monitor every message. They can’t check every single new service launched. They don’t have the resources. Or they choose not to have the resources.

It’s cheaper to pay the fines, refund the complaints and skim where possible.

It’s all changing though — as premium text message begins to wane in popularity, we’ll begin to free ourselves collectively from the menace that is the premium rate scammers.

Once you get to the likes of the Apple iTunes App Store, the opportunity for scamming seriously diminishes.

Ah dear.

AQA tip apparently yields one punter 33,000

Thursday, August 28th, 2008

I was just talking to question answering service, AQA and apparently — I haven’t managed to confirm this — one of the betting tips that they suggested has yielded one lucky punter a 33,000 win.

Nice.

Not a bad return for a premium rate text message eh?

I will hopefully get some more details soon.

Watchdog promises to clean up dodgy downloads

Friday, May 2nd, 2008

Apparently, the UK’s premium downloads market is in need of a clean-up. The regulator formerly known as ICSTIS – PhonepayPlus – is launching a probe of mobile premium services including ringtones and games, saying there’s “evidence of significant consumer harm”.

Such evidence includes 4,500 complaints made in the first three months of this year, up 40 percent on last year), and 33 mobile services with total fines in excess of 360,000 in the first three months of the year.
PhonepayPlus will now be targeting unsolicited promotions, especially text messages; Price transparency and the use of words that indicate content is ‘free’ and subscription services like ringtones and the use of the STOP command. The results are out in July – hopefully the threat of coming under the regulator’s microscope will get all the cowboys to smarten up a bit.


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