Posts Tagged ‘Product’

How not to launch a product /the trauma one endures on an average day as a journalist

Friday, November 7th, 2008

Before we start our official coverage of the BlackBerry Storm, we thought we’d rant a little for a while on how well it all went.

Firstly, events tailoring for journalists to attend should be just that – tailored for journalists that are attending.

So when one turns up at the allotted time we were given, then is ushered away from the main location into a neighbouring people-carrier then promptly bombarded with marketing jargon from the get go, things begin to turn awry for us.

Then when things just seem to go on and on and on, and we wish for the finer moments of Clover Field to happen just for sweet merciful relief – you know it’s going badly.

After a well rehearsed presentation from the double act that is the Vodafone and RIM product managers, we then began to ask some difficult questions. These they barely answered, but countered with well thought out diversions from the initial question in pseudo politician speak that would even make Jeremy Paxman proud. Some more questions hit very awkward chilling moments when brought up, these related to the flaws in the handset and things they’ve clearly overlooked.

When it moved on to the later stages of their handset demo and presentation, we brought up reader questions. To which they said we could answer on the actual Storm Bus, as we needed to set up the laptop and 3G modem connection.

After a while whilst standing in the pouring rain, we were told this wasn’t going to happen. As they needed to research the questions fully, in order to have them answered fully. Meaning these guys almost knew nothing other than what they’ve been told to say and their knowledge stretches no further than marketing gobbledygook.

We made some calls and have left them now in the well trusted hands of someone at their PR company to have them fully answered.

What added to the days disaster was the battery on both our phone and netbook giving up the ghost. Then having our rucksack with all the notes and life basically vanish in the best Paul Daniels routine – only to appear the next day with none of the content on eBay.

Here endeth the rant.

Get on the MIR Show – product and pitch interview opportunities

Monday, October 27th, 2008

This Friday we’re going to be at One Alfred Place shooting the upcoming Mobile Industry Review show.

And we’re looking for some guests to feature. If you’d like to show off a product or pitch your mobile service to the MIR Show audience this Friday afternoon (or other Fridays), please get in touch.

I’m best on ewan@mobileindustryreview.com.

Product on the beach shots = pain

Thursday, June 19th, 2008

I was out today in the midday sun, taking pictures of the various products we’ve been given to check out in desert island conditions. I wore a hat to keep the sun off and some long shorts, but I negated to think about my arms. They are, as a result of the prolonged exposure, not looking too good now. But the photos are pretty good.

I almost lost the MacBook Air to a freak wave. I had it perched precariously on the side of a set of stairs and it was nearly unseated by the momentum of a gentle yet thoroughly powerful wave (precariously, because it’s my own… I didn’t dare put the Dell Ultralight on the stairs).

I’ll be publishing a big gallery of images shortly. Meantime, here’s the Air:

… and a shot of the SMS Text News desert island (Conrad Rangali Island):


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