I parted company with £69.99 today to purchase Three’s 3G / WiFi router, the Huawei D100. I wish I hadn’t.
I’ve used it for an hour and decided it’s going back to the shop. I may just throw it through the door and hurl abuse, but I hope to have calmed down enough to go in to collect a refund.
On paper it’s an appealing device – you insert your USB broadband dongle and it creates a WiFi access point… Ideal for the MIR crew when we’re out and about. Every operator will offer one – we saw T-Mobile’s effort recently. So what’s wrong?
It doesn’t have a battery! It was advertised both in the marketing materials and on Three’s site as having a battery (UK Gadgeteer has the story)…. many sites wrote this up. It doesn’t. It needs a power supply. Three have changed their site without any comment and it’s confused customers. £70 for something that’s tied to a power supply? Bah!
It’s slow. Oh my god it’s slow. Speed tests are notoriously hard to do, but I never managed to get the router to operate faster than 25% of the speed achieved by using the dongle directly. Pages crawl down. T-Mobile’s unit didn’t feel this bad.
I love Three – the Skypephone, X-series and cheap broadband, but this really is a massive disappointment
If the lack of the promised battery doesn’t bother you, I’d still recommend waiting for reviews of a few other models to come in – I couldn’t live with it.
