For a long time I’ve been banging on about mobile operators simply not ‘getting it’. One of the key points I’ve been keen to assert is that dicking about charging me stupid little pennies (or, actually, huge lumps of pennies) for calls, texts and so on, was a total waste of time and resources. In [...]
Everything Everywhere removes 22 senior executives — good news, I think
Mobile News is reporting that 22 senior executives are to go at Everything Everywhere. I think this is good news — anything that will help the company move faster and quicker, without too many things being ‘stuck in committee’ can only be positive: Everything Everywhere CEO Olaf Swantee continues restructure policy axing 22 senior positions [...]
WiFi hotspot services in airports: Totally fracking rubbish
I’ve been doing a bit of travel recently and that’s exposed me to the utter shit that is a modern WiFi hotspot. I don’t remember them being this bad. Every single one I’ve used recently has been a pile of stinking shite. I’ve ended up using my BlackBerry’s EDGE connection rather than dick about with [...]

T-Mobile’s new offering for micro businesses and sole traders
Now then, I’m going to withhold my usual barrage of criticism for this country’s mobile operators to bring you news from T-Mobile UK. They’re getting somewhere. Having completed research that shows that many sole traders and micro businesses reckon the next year will be tough (70% anticipate revenue staying the same or decreasing next year), [...]

Everything Everywhere: An open letter to Olaf Swantee — from a senior executive
I was contacted recently by a senior executive at Everything Everywhere in the wake of the announcement of Tom Alexander stepping down. The executive detailed mounting frustration from across the business at the lack of progress under Tom’s leadership — and some dismay that the new chap taking over from Tom, Olaf Swantee, doesn’t quite [...]

T-Mobile UK: Do you still plan on spending cash with the News of the World? #notw
Today there’s a challenging conundrum sweeping the social media desks at big brands across the United Kingdom. The Corporate Communications Directors are — as I type — looking expectantly at their social media gurus, demanding answers. Yesterday’s revelations about the News of the World newspaper hacking the voicemail of a missing (and sadly, murdered) teenager [...]
VOIP-enabled Facebook chat from Vivox: Fantastic
Try this out… I’ve just been using it and it’s utterly smart (the back-end service is provided by the chaps at Vivox): T-Mobile USA has launched itself onto Facebook, providing free VoIP calls between social networkers though the service is not yet integrated into the operators mobile network. Bobsled by T-Mobile is a VoIP application [...]
T-Mobile’s Royal Wedding Dance ft Catherine Middleton & Prince William (almost)
You are likely to be asked about this video by people you meet over the next few weeks. Continuing their slightly different approach to advertising, T-Mobile today present their take on the upcoming Royal Wedding (which is, by the way, just about the biggest thing of note to happen in the UK for a long [...]
If an operator suffers a critical outage, should they refund customers?
On the 28th of March, T-Mobile Netherlands suffered a catastrophic network outage that resulted in millions of users having their phones transformed from communications devices into paperweights. From what I’ve been told, connectivity was offline for most of the business day. T-Mobile is refusing to offer any compensation citing ‘Force Majeure’. Now then — should [...]
RIM’s carrier-billing hat-trick with Vodafone, Telefonica & T-Mobile
Congratulations to the team at RIM who’ve notched up a perfect hat-trick this morning announcing not one, not two but three carrier-billing partnerships with the global behemoths of Vodafone, Telefonica and T-Mobile (Deutsche Telecom). This is excellent news. It means that shortly, if you’re an App World user, you’ll be able to pay for your [...]
T-Mobile’s Welcome Home video shot live in Heathrow’s Terminal 5
To Heathrow Airport’s Terminal 5 we go… did you catch the simulcast of the third instalment of T-Mobile‘s ‘flashmob’ series of advertisements on Friday? If not, don’t worry, you can stay connected with the zeitgeist with the full 3 minute sponsored video here: Although it’s about a million miles away from an actual flashmob (clearly, [...]

T-Mobile’s Heathrow Flashmob premieres Friday at 2215 on Channel4
T-Mobile have done it again with their Flashmobbing. This time they are apparently welcoming home weary travellers arriving into Heathrow Airport’s Terminal 5. Heh. A combined total of 28 million folk watched the last two flashmob videos (the Liverpool Street dance and the Trafalgar Square Karaoke event). And if you assume there’s about 60-70 million [...]
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