So I estimated it would take about 20 minutes for me to cancel my old iPhone 4 account. I wasn’t far off! It actually took just under 17 minutes to complete the termination. (You can read the background here.) The chap I spoke to in “Customer Options” — I think it was called — was [...]
Tag Archives | Three
Am I the only person in the UK that would pay a concierge fee to an operator?
I’m about to phone 3UK. I have to cancel my existing iPhone 4 account. It’s got about 8 months to run and I need to simply pay off the balance and close that account. Because I opened another one to get an iPhone 4S last month. I wanted to extend the existing one, however the [...]
3UK customers knocked back a massive 80TB of data on New Year’s Eve 2011
I’ve got news in from 3UK that you might want to have a look at. Instead of doing the re-writing thing, I reckon their update deserves publishing in full. Here we go: Smartphones and Facebook helped to drive a massive 500% surge in New Year’s Eve handset data in just 12-months, according to mobile firm [...]
The lunacy of my iPhone churning escapades with 3
I have been banging on about leasing or renting phones for some time. I very much believe that the marketplace is going to need to evolve to address the hardware dating issue. For me, anyway. I’ve had my iPhone 4 from 3 for 16 months and it’s on a 24-month contract. The new iPhone 4S [...]
I got the iPhone 4S 64GB on Three this afternoon
I picked up an iPhone 4S 64GB on Three this afternoon. Finally. It was an exciting experience: Their credit check team had to physically call me phone to check I was who I said I was. I wanted to replace the existing iPhone 4 that I have with them. This was not possible. For whatever [...]
Went into the Three store in Richmond today…
So, you remember I had a tantrum with my main Three account last month? I used it in my MiFi unit thinking everything was fine. It was, until I hit a 2GB usage limit and ran up a £120 bill. My fault, my fault but I was seriously annoyed. I was annoyed with myself, principally. [...]
The Hilton Birmingham Metropole (NEC) doesn’t quite get ‘WiFi’ yet
The warm embrace of technology has yet to filter out to the wilds of Birmingham’s Hilton Metropole next door to the National Exhibition Centre (“NEC”) it seems. I arrived into my room to find a relic of the cold war ready to supply my every connected need — via fixed line ethernet. I shit ye [...]
My new 3 Huwaei E586 MiFi: Faster than 65% of UK connections
That image there highlights just how good the all new 3 MiFi (Model: E586) is when it comes to offering a usable internet connection. Indeed, this connection isn’t just usable, according to Speedtest.net, it’s actually better than 65% of the rest of the United Kingdom. Love it. I’m using this at home in Ascot and [...]
An expensive example of Three’s stupid data policies
This is one of those posts that’s about to get really, really popular across the mobile operator community. I know this, because previous ones on similar subjects have phenomenally high readership rates from the various operator areas such as Newbury, Maidenhead, Slough and so on. And executives call me about them too. It is with [...]
Standby to upgrade your Three MiFi
My Three MiFi unit is a business critical tool for me. Routinely, WiFi hotspots are so SHIT that I simply have to rely on my MiFi unit for connectivity. Three’s data network is amongst the best in the business — and the MiFi unit is a brilliant way of unlocking that for all your connectivity [...]
3′s outbound sales people can only add new lines? Crazy!
I just had a phone call from 3 again. Do you remember last time, they phoned to offer me a special deal. The deal was something like X minutes, X texts, for £15 a month. I remember last time telling them, “No thanks, but I’d very much like to buy an iPad from you,” (and [...]
“Relax when you’re on holiday with 3″ — not flipping likely!
Another newsletter in from Three this morning. I commend the team on their communications strategy out to the masses — you see, often, operators are (righty) accused of being rather vague on their pricing strategies, especially when roaming is concerned (See Vodafone’s inexplicably complicated text). Not Three though. No, they’ve been entirely clear with their [...]
- The merry-go-round continues: We’ll all buy buying an iPad 3, right?
- Am I the only person in the UK that would pay a concierge fee to an operator?
- Watch how this one plays out: o2 sending mobile numbers to every website you visit
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T-Mobile’s Full Monty price plan: Unlimited everything — it’s brilliant and it’s the way ahead
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Trying DaaS on my iPad — it really does rock
- Operators: “Please stop using our network!” (“And, er, thanks for your money!”)
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Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad?
- Is Nokia’s rehabilitation in the Western Media complete?
- MEF Americas 2011: Recapping the Event
- Have you see what o2′s been doing with their #o2Cupid campaign?
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Mike42: Seen it. Held it. Handed it back with wry smile an...
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TerenceEden: I had a play with one at a mobile event. It was pr...
- Would you like to spend $1,100 on a Cisco Cius or $399 on an iPad? | Mobile Industry Review: [...] have been banging on about the Cisco Cius fo...
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Ben Smith: Virtuous circle too... Get big in India and the sh...
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Ewan: That's got to be good news for Nokia in India?...
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