Tag Archives | Three

UK operator 3 tried to flog me some stuff today

By on May 21, 2012 in Operators, Opinion

“Hello, is that Eeee-wan Mak-Lee-od?” said a voice from rather far away. It felt like a call from India. “Yes it is,” I answered. “Hello I’m calling from Three, your mobile service provider,” continued the chap. “Good afternoon,” I replied. I listened to the offer. “We’d like to offer you a discounted rate on anything [...]

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What’s the point of “2G” data on 3?

By on March 22, 2012 in Operators

One of the infuriating features of my Three iPhone 4S is the device’s total inability to transmit data on anything else than a 3G connection. As my morning commute progresses I routinely see my 3G connection drop down. That’s not a problem. It happens on all the networks I use. However with Three, it seems [...]

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Complete: 16 minutes on the call with 3UK to cancel my old iPhone 4 account

By on January 17, 2012 in Operators

So I estimated it would take about 20 minutes for me to cancel my old iPhone 4 account. I wasn’t far off! It actually took just under 17 minutes to complete the termination. (You can read the background here.) The chap I spoke to in “Customer Options” — I think it was called — was [...]

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Am I the only person in the UK that would pay a concierge fee to an operator?

By on January 17, 2012 in Opinion

I’m about to phone 3UK. I have to cancel my existing iPhone 4 account. It’s got about 8 months to run and I need to simply pay off the balance and close that account. Because I opened another one to get an iPhone 4S last month. I wanted to extend the existing one, however the [...]

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3UK customers knocked back a massive 80TB of data on New Year’s Eve 2011

By on January 9, 2012 in Operators

I’ve got news in from 3UK that you might want to have a look at. Instead of doing the re-writing thing, I reckon their update deserves publishing in full. Here we go: Smartphones and Facebook helped to drive a massive 500% surge in New Year’s Eve handset data in just 12-months, according to mobile firm [...]

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The lunacy of my iPhone churning escapades with 3

By on December 22, 2011 in Operators

I have been banging on about leasing or renting phones for some time. I very much believe that the marketplace is going to need to evolve to address the hardware dating issue. For me, anyway. I’ve had my iPhone 4 from 3 for 16 months and it’s on a 24-month contract. The new iPhone 4S [...]

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I got the iPhone 4S 64GB on Three this afternoon

By on December 21, 2011 in News

I picked up an iPhone 4S 64GB on Three this afternoon. Finally. It was an exciting experience: Their credit check team had to physically call me phone to check I was who I said I was. I wanted to replace the existing iPhone 4 that I have with them. This was not possible. For whatever [...]

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Went into the Three store in Richmond today…

By on October 24, 2011 in Operators

So, you remember I had a tantrum with my main Three account last month? I used it in my MiFi unit thinking everything was fine. It was, until I hit a 2GB usage limit and ran up a £120 bill. My fault, my fault but I was seriously annoyed. I was annoyed with myself, principally. [...]

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The Hilton Birmingham Metropole (NEC) doesn’t quite get ‘WiFi’ yet

By on September 26, 2011 in Devices, Services

The warm embrace of technology has yet to filter out to the wilds of Birmingham’s Hilton Metropole next door to the National Exhibition Centre (“NEC”) it seems. I arrived into my room to find a relic of the cold war ready to supply my every connected need — via fixed line ethernet. I shit ye [...]

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My new 3 Huwaei E586 MiFi: Faster than 65% of UK connections

By on September 12, 2011 in Operators

That image there highlights just how good the all new 3 MiFi (Model: E586) is when it comes to offering a usable internet connection. Indeed, this connection isn’t just usable, according to Speedtest.net, it’s actually better than 65% of the rest of the United Kingdom. Love it. I’m using this at home in Ascot and [...]

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An expensive example of Three’s stupid data policies

By on September 5, 2011 in Operators

This is one of those posts that’s about to get really, really popular across the mobile operator community. I know this, because previous ones on similar subjects have phenomenally high readership rates from the various operator areas such as Newbury, Maidenhead, Slough and so on. And executives call me about them too. It is with [...]

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Standby to upgrade your Three MiFi

By on August 24, 2011 in Devices

My Three MiFi unit is a business critical tool for me. Routinely, WiFi hotspots are so SHIT that I simply have to rely on my MiFi unit for connectivity. Three’s data network is amongst the best in the business — and the MiFi unit is a brilliant way of unlocking that for all your connectivity [...]

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