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Operators

We’re getting there with BT’s Quad-play and Google’s Project Fi

I am pleased to see the mobile operator trend toward commoditisation. Long term readers will recognise that I have a rather binary view on the mobile operator industry: Either innovate, or get out of the way. Sadly — and yes, I’m using broad brush strokes here — we’ve seen next to zero innovation in recent […]

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News

Vodafone and ip.access launch next-gen presence services

Vodafone and ip.access have just announced new consumer-based presence services using so-called ‘presence cells’, following a successful deployment of ip.access‘ presenceCell™ across multiple locations in Turkey. Presence can be immensely powerful, especially for companies that wish to provide value-added services in the retail and m-commerce space. Presence technology makes it possible to locate and identify a device, using various techniques […]

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News Operators Opinion

4G networks in the UK – the state of play

With the rapid adoption of 4G networks across the world, people in the UK now have access to some of the fastest mobile download speeds on the planet. The move from 3G to so-called next generation networks (which netted the government £2.4 billion in the license auction) seemingly took forever and, despite differences in opinion about the term 4G, it’s undeniable that network speeds are […]

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Operators

I swapped to Three; I’m no longer a Vodafone customer

Five minutes was all it took to exit the relationship with Vodafone. I phoned up on Sunday and said I’d like to either renegotiate or get my PAC number. She immediately transferred me through to the right team, no messing around. Within a few moments I’d adjusted my wife’s mobile number to £13.50 per month. […]

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Operators

Why I was having trouble with Vodafone 3G: They’ve clearly put all their efforts into 4G!

Over the last half of the year I have become increasingly frustrated at the service level Vodafone have been offering on my iPhone’s 3G data connection. It’s been really difficult to get much done without depending on WiFi. It was so bad at some points that I was mentally planning my data communications according to […]

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Devices Operators

Neil’s Vodafone experience highlights the problem of inflexible operator logistics

Inflexible logistics are the kiss of death for mobile operators. In today’s always-on, right-FLIPPING-now world, winding up your customers unnecessarily is bad news. Very bad news. Poor Neil Robertson, mobile PR supremo and long time reader has written a blog of his recent experience trying to get hold of an HTC One on Vodafone’s much […]

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Operators

Vodafone data: Now the equivalent of One2One GRPS

Whatever happened to Vodafone? Once the shining beacon of technical capability, Vodafone’s data connection appears to have regressed in performance to the point where it’s virtually indistinguishable from One2One at the height of it’s popularity. One2One was the previous name of T-Mobile. All those years ago. Those were the days. Do you remember them? One2One […]

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Operators

Mobile by Sainsbury’s: What are they smoking?

About a billion years late to the table, Sainsbury’s, the UK retail giant, has decided to step into bed with Vodafone to develop it’s own MVNO. Tesco, their arch rival, ran away with the retail-giant-owns-the-MVNO-world prize years ago. Every year I’m sure someone, somewhere at Sainsbury’s was forced to dust off the MVNO business plan […]

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Operators

Getting anything done on a Vodafone connection is proving rather difficult nowadays

How are you getting on with Vodafone? It’s subjective, I know, but I’m having real trouble with the company’s network capabilities. Whether I’m in the centre of London or in the middle of rural Hampshire, the performance appears to be universally abysmal. It wasn’t always this way. I used to get pretty decent throughput more […]

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News

Free WiFi on the underground: Enough to keep you happy?

Yesterday Vodafone splashed in the Metro about their all new (well, sort of) wifi offering for customers using the London Underground system. If you’ve ever been caught wanting to send an email or look up somewhere on a map whilst on the platform, having access to the Internet is mighty convenient. I have tried the […]

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News

Vodafone ‘Nearly New’ handsets now available online

Following some press fanfare, many keen Vodafone shoppers wanting to take advantage of the operator’s new ‘Nearly New’ programme of ‘officially refurbished’ device were left wondering what all the fanfare had been about. However, Voda now has it’s house in order and deals are available through the online shop: Nearly New isn’t like buying a battered […]

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Operators

$600,000 available from Vodafone Americas Foundation for your project – be quick!

I’ve long been an admirer of the Vodafone Foundation. I was introduced to it a good few years ago by a smart lady by the name of Aileen at Vodafone HQ. Since then I’ve had an eye on it’s developments. I’ve been looking at the foundation from a global perspective though– not specifically the good […]