According to reports T-Mobile have notched up half a million subscribers to it’s Web’N’Walk service in the UK in the past 18 months, and predicts it’ll double that by the end of the year.
You can’t argue with the price – for £7.50 a month you get a flat-rate data tariff (not ‘unlimited’, which is obviously something completely different) and supposed fast access to the interweb wherever you are.
However something I do have a problem with is the quality of service of late. I’ve got Web’N’Walk on my E61, and have had to disable 3G radio and force it to use GSM as the 3G data service is totally unusable here in the wild depths of South London. It’s slow, keeps dropping out, and seems to spend most of it’s time on it’s arse.
Even locked down to GSM with GPRS, the service runs like treacle half the time. If T-Mobile are serious about doubling the amount of subscribers by the end of the year, they’d better buck up their ideas and improve the service. Otherwise they’ll find they’ve got a lot of disgruntled customers – who’ll become ex-customers if it doesn’t improve.
Are you a T-Mobile Web’N’Walk customer? Whereabouts are you based, and how do you find the service?