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Skype blame Microsoft for three day outage

Link: Patch Tuesday update triggered Skype outage | The Register

According to The Register, Skype are busy this morning blaming Microsoft for their recent major outage. The reason? Too many people logged out and in again.

Apparently it all started going wrong following Microsoft’s “Patch Tuesday”, which, like most of the monthly Windows Updates, required a reboot. But apparently this particular set of updates toppled Skype by the sheer number of people simultaneously rebooting their PCs. Hmm..

In a system update, Skype said:” The abnormally high number of restarts affected Skype’s network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact.

“Normally Skype’s peer-to-peer network has an inbuilt ability to self-heal, however, this event revealed a previously unseen software bug within the network resource allocation algorithm which prevented the self-healing function from working quickly. Regrettably, as a result of this disruption, Skype was unavailable to the majority of its users for approximately two days,” it added.

My response? B*llocks. Absolutely total  rubbish. Ewan would say ‘arse’ at this point I’m sure.

3 replies on “Skype blame Microsoft for three day outage”

Hmmm:

Hello dompannell

You may or may not know but last week Skype wasn’t available for a
couple of days. There were a number of reasons for this and I am
delighted to say that the problem is now well and truly sorted and
everything is back to normal. For those of you who tried to use Skype
during that time but couldn’t, we’re very sorry. For those of you who
didn’t try to use Skype – well thankfully you were not affected but we
want to reassure everyone that Skype is now working happily and the
problem is fixed.

We know we have many faithful users out there who give us feedback
(good and bad) on what we’re doing as a company. The Skype community
makes us what we are. Without you, our users, we simply wouldn’t
exist. We’ve helped people stay in touch with their friends and
family over the past four years without any massive hitch and we want
it to stay that way.

When the unexpected happens, it’s important to remember the people who
stuck behind us and whose loyalty humbled us. I want to thank
everyone for their support, patience and being part of the Skype
community. And for those of you who missed out on using Skype last
week – I want to especially thank you as well.

As a goodwill gesture to all you faithful Skype Pro, Skype Unlimited,
SkypeIn or Skype Voicemail customers, we’re adding an additional seven
days to your current subscription, free of charge. And even if you
didn’t miss out on using Skype last week – you can still have a week
free on Skype, on the house!

So please enjoy it, call your loved ones, friends, family and
colleagues and thanks again.

Talk soon,
The people at Skype

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