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Amy Rose keeping Vodafone’s blog relations on track

I’m not aware of any other UK mobile operator (with the possible exception of 3UK) that’s pursuing such a comprehensive direct approach to responding to issues documented across the blogosphere.

Here’s another recent example of Amy Rose from the Vodafone blog relations team kicking the Vodafone brand up a few notches and helping some customers out…

Link: NDCS Discussion

I’ve read your comments about your recent experience when trying to sort out Wilfred’s phone account and I’m truly sorry to hear of the difficulties you encountered.

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

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