It looks likes US operators will be texting their lawyers. According to RCR News, a class action lawsuit is afoot against “six mobile-phone carriers and a top mobile virtual network operator” over the cost of incoming and outgoing SMS.
RCR says the suit is looking for “recoveryâ€¦ for unauthorized charges, wrongful collections and unjust enrichment” as a result of, among other things, incoming text messages that incurred charges on users’ bills but which they allegedly couldn’t opt out of. The site also says a series of cramming suits have been filed against the US networks for allegedly charging customers for services they didn’t ask for.
An indication of America’s more litigious culture or that the US networks need to shape up customer service? One for the judges to decide.