Has anyone phoned up their respective operators today to cancel or change their number to a new o2 iPhone 3G? I’m really interested to garner viewpoints on how the other UK operators are reacting to the launch.
One reader I talked to — who works for a UK operator — was privately horrified to find that the briefings given to the operator’s customer service teams was more or less inaccurate. Along the lines of Krystal’s experience earlier.
I’m expecting a call from 3UK’s customer services in the coming weeks to try and get me signed up to another 12 month contract. Remember I popped in to their shop a while ago offering to take on an 18-month commitment in return for a N95 8GB — and they said ‘yeah, if you pay a 250 quid early upgrade fee’? (Or words to the effect)
2 months on, the market has changed — as I explained to 3UK CS, so that conversation will be rather exciting. I’d much rather spend a bit of dosh on an iPhone 3G version than avail myself of an N95 8GB and another fixed term.