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Is it official then, there’s an Orange Response CS team for online?

It certainly looks like Orange have begun extending their Orange Response customer services assistance to the internet with comments posted like these:

Hi there,

I work for Orange and have checked this for you, and you should not be paying VAT on your final figure.

If you want to drop me an email with your contact details I will give you a call. Send the email to ‘customer.services at orange.co.uk’ with the subject ‘Jonathon Orange Response’ and your details should be passed to me.

Thanks,

Jonathon

Orange Response

This bodes well.

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

7 replies on “Is it official then, there’s an Orange Response CS team for online?”

Hi Ewan,

I am part of a team in Orange that keeps an eye out online for questions or problems we can help out with.

We are only a small team at the moment but we help out where we can.

Conor

Orange Response

Hi Ewan,

I am part of a team in Orange that keeps an eye out online for questions or problems we can help out with.

We are only a small team at the moment but we help out where we can.

Conor

Orange Response

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