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Twitter: Big theme for NHS in 2009

Thanks to reader Matt who came across Sandra Hempel’s eHealthInsider post where she asked fifteen politicians, vendors, policy makers and NHS IT managers about their big themes for 2009 in the context of the development of the NHS.

Here’s what Paul Jones, the CTO of NHS Connecting for Health had to say. The interesting bit is the last paragraph:

2009 will be a busy year. One thing that stands out is our work with the Continua Health Alliance, an industry body working on standardisation for putting technology into people’s homes. We should see the first products from these standards coming on stream in 2009. I am really looking forward to this; managing people in their own homes is one area where technology can really help.

As far as technology is concerned, I am currently thinking about how we can help community staff. I recently went on some home visits with community nurses and realised that getting out a laptop and printer in a patient’s home is completely unacceptable. Can’t we find something that better fits the way community staff work? It’s too much to expect one supplier to do it, but I’d like to get some universities involved in thinking about this.

Other technologies I am thinking about include cloud computing and Twitter – a sort of mini-Facebook that people who are constantly on the move, like me and consultants, can use for short messages to keep in touch.

Twitter in the NHS? I’ll be interested to see how they adopt and use it!

I wouldn’t mind direct-messaging my doctor when I need an appointment…

By Ewan

Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details.

6 replies on “Twitter: Big theme for NHS in 2009”

It strikes me that various parts of the NHS might benefit not only from the public micro-blogging conversation (to get messages out and engage with patients/the community at large) but from internal use too, via something like Yammer…

It strikes me that various parts of the NHS might benefit not only from the public micro-blogging conversation (to get messages out and engage with patients/the community at large) but from internal use too, via something like Yammer…

You know what Mark I was going to suggest Yammer as well. I've seen it
deployed, alas, in some 'traditional' companies who simply.do.not.get.it.
They're far TOO TOO concerned with mini fiefdoms to actually ever benefit
from it. i reckon you need individuals using Twitter to begin pushing the
envelope externally to the business.

2009/1/15 Disqus <>

Don't disagree with you at all there, Ewan. I'm still seeing publishers who are struggling to 'get it' even though their old models are collapsing at an alarming rate. It is proving to be down to the individual users to demonstrate how it can work, so that those higher up the chain can have an 'aha' moment and then implement it as though it were their own idea!

Don't disagree with you at all there, Ewan. I'm still seeing publishers who are struggling to 'get it' even though their old models are collapsing at an alarming rate. It is proving to be down to the individual users to demonstrate how it can work, so that those higher up the chain can have an 'aha' moment and then implement it as though it were their own idea!

(sorry – that should have been a reply to the above thread!)

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