Categories News Good use of text survey functionality by Three Post author By Ewan Post date December 22, 2011 3 Comments on Good use of text survey functionality by Three I got these messages from 3 on my new iPhone number today. I was delighted. I wish operators would engage more! Not just after point of sale. I thoroughly enjoyed answering the little text survey! Posted via email from MIR Live Share this:TwitterFacebookLinkedInEmailPrint By Ewan Ewan is Founder and Editor of Mobile Industry Review. He writes about a wide variety of industry issues and is usually active on Twitter most days. You can read more about him or reach him with these details. View Archive → ← Join me for pre-MWC drinks with the team at Hotwire PR → The iOS 12 Days of Christmas 3 replies on “Good use of text survey functionality by Three” Am interested in this for a number of reasons. But, will just ask these questions for now: Any indication as to if they are using a 3rd-party company for this? Did the responses get collated and then emailed/SMSed to you (your account dashboard) when completed? Was it relatively speedy going through the questions? Possibly they used onepoint surveys. Lots of suppliers offer this functionality now. It was nice and fast! O2 do this too. I switched back in December and they sent me an SMS survey about my experience. I called them up after I signed up and the next day received an SMS survey about my customer service experience too. I like it a lot. Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment Name * Email * Website Save my name, email, and website in this browser for the next time I comment. This site uses Akismet to reduce spam. Learn how your comment data is processed.