The INQ1 from 3 – Normob feedback

I’ve now had some feedback on 3’s INQ1 handset from my tame social networking Normobs! My ‘representative’ sample included both teenagers and adults and interestingly the verdict has been fairly similar across them all. My reservations about the handset user interface were maybe a reflection on my love of quality mobile devices because my Normob […]


Touchwork boosts feedback by 3,000% for Cape Town Airport

Cape Town International Airport is getting an overhaul at the moment in readiness for the upcoming 2010 FIFA World Cup. Every quarter the management there have been trying their best to conduct a customer satisfaction survey. Although when you’re standing in a queue because your flight has been delayed for 4 hours, you’re not in […]