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Jonathan Jensen – Using your phone abroad

Jonathan Jensen’s Thursday slot – Roaming tips for both Normobs and geeks. — This week I’m returning to the theme of Normobs and some ideas for saving money when using mobile phones abroad. Last week an email from Ofcom dropped into my inbox. It linked through to a PDF that Ofcom has produced offering consumers […]

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Jonathen Jensen – 112

Jonathan Jensen on Thursday – National roaming for 999/112 emergency calls from your mobile? — Back in 1991 the EU mandated 112 as a pan European emergency service number and since then its availability has spread across Europe so that now only Bulgaria, among EU countries, has yet to implement it. The idea behind 112 […]

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Jonathan Jensen – Roaming

This week Jonathan looks at the old issue of mobile coverage and asks what the networks are doing to improve it. — It’s been a busy week with Nokia’s launch of the new S60 E71 and E66 handsets. However I’m not going to be covering them here as Ben Smith is already doing them justice […]

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Jonathan Jensen – One voice mailbox for all

The more I think about it, the more frustrated I get by my inability to tie all my voice messages together in one place. I have several fixed lines, including home and home office, a couple of VoIP services and several mobiles. Whilst I don’t dish out all the numbers to callers, I still receive […]

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Jonathan Jensen – A bit of Mobile History

Looking back at customer service in the early 1990’s — The other day I was talking to Ewan about customer service and it made me realise just how much this aspect of the mobile world has changed. The move from providing a niche service to going mass market inevitably removed the personal service that the […]

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Jonathan Jensen – Ditch the landline?

Is it time to go mobile only and cut off your landline? — More and more I think to myself – do I really need a landline phone at home? A landline always feels to me like a hangover from the days when people called a location, not a person. They phoned the home number […]

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Jonathan Jensen – A look at Twitterfone

Jonathan Jensen (or Sevendotzero to his friends) looks at Twitterfone – what does it mean and how does it make Twitter more accessible to normobs? — Earlier this month, TwitterFone went live. This is the latest venture from telecoms entrepreneur Pat Phelan and adds a new dimension to Twitter by making it simpler to post […]

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Jonathan Jensen looks at Mobile Billing

Jonathan Jensen’s Thursday slot – this week he’s taking a look at mobile billing and how it’s now part of the drive for convergence. — Today I’m looking at mobile billing and some of the factors that make it different to billing for landlines. As the market evolves towards a converged future, mobiles are starting […]

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Jonathan Jensen – My Mobile Day

Jonathan Jensen’s mobile day — It’s tricky to describe my mobile day in about 500 words but here’s a quick run through on the mobile tools that I find invaluable each day. My Nokia E51 never leaves my side during the day. I’ve written before about why I love the E51 but that was all […]

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Jonathan Jensen – What’s your number

Mobile enthusiast Jonathan Jensen has a radical suggestion to empower the customers of fixed and mobile phone operators. Phone numbers – yours or theirs? — There’s an issue that’s been in the back of my mind for a while and it was brought to the fore recently when a friend lost her phone number because […]