device For my 1 year old, the 'telephone call' is ancient history You and I, we’ve got a problem: We’re old. I
mcommerce Operator Innovation: Taxis, baby, taxis! In the second in my series of Operator Innovation posts, I’m
operator Everything Everywhere: Olaf's introductory note Here’s the introductory email from the new CEO arriving into the
operator Tom Alexander exits Everything Everywhere The news is just breaking that Tom Alexander, top man at UK
customer service You know, I do go on about Vodafone, but.. I was just having a look through the Vodafone eForum. It’s
operator How many mobile operators treat your voicemail like an irrelevant after-thought? I’ve written extensively on voicemail. It’s a pretty boring topic
3UK Phone hacking: How 3UK easily helps hackers get to work I just received this email from a senior executive working in the
banks Operator Innovation: Why can't my mobile operator talk to my bank when my card declines abroad? I was going to call this series, “Why operators are shit,” but
Blackberry RIM EMEA adds a million new users 3 weeks Last week RIM’s official BlackBerry account tweeted this news: Pow! @BlackBerry
hacking T-Mobile UK: Do you still plan on spending cash with the News of the World? #notw Today there’s a challenging conundrum sweeping the social media desks at
delta Operators, it's time for 24/7 Twitter service please I took the above Instagr.am photo the other day when I
bbc Did you see me on BBC Breakfast talking mobile roaming at the weekend? Did you see me on the BBC Breakfast News at the weekend,