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Operators

Complete: 16 minutes on the call with 3UK to cancel my old iPhone 4 account

So I estimated it would take about 20 minutes for me to cancel my old iPhone 4 account. I wasn’t far off! It actually took just under 17 minutes to complete the termination. (You can read the background here.) The chap I spoke to in “Customer Options” — I think it was called — was […]

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Devices

Three UK’s Richmond store: “We’re selling 2 iPhones every hour”

I popped into the Three UK store in Richmond this afternoon to upgrade (as per my previous post). What I forgot to say was that as I sat doing the order, someone behind me was waiting patiently to buy their iPhone. “Popular, eh?” I said to the chap serving me. He nodded before observing that […]

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Operators

Just cancelled the 3 account I’ve had for 7 years (but there’s good news too)

You know the offending account I’m referring to? The one where I was stupid, STUPID enough to run up a £120 bill based on 58 megabytes of overage? (Read: An expensive example of Three’s stupid data policies) I’ve been rather annoyed at how stupid I’ve been. I paid £5 for the ‘internet max’ option years […]

Categories
Devices Operators

While I’m at it, 3UK’s roaming deal is a bunch of bollocks too

Kudos to Vodafone for actually ponying up the balls to charge users just £2 for the first 25mb of roaming data. Yes I’m flipping annoying that charging reverts to £1/meg after that amount, but at least we’re getting somewhere. £2 is highly reasonable in the context of Three’s pricing charges. By default, 3UK insist you […]