It’s upgrade time for my T-Mobile Flext Contract, and I have been looking at new phones. The G1 maybe? The INQ 1 is awesome but I not so keen on the three contracts.
I popped into my local T-Mobile shop and asking what was showing up on my account for renewing, and basically I was told I could take a £10 discount for the next six months or untill I decided to upgrade which ever was sooner. Not all customers are eligable for the £10 discount some will get £5, I am unsure of how it is calculated.
I was cautious at this point, I thought I would be agreeing to another 18 month contract and also I did not want to loose my extra add ons (unlimited weekend calls and £5 loyalty discount), but I was assured by the salesman that this would not happen.
The £10 discount is a tactic to stall its customers on upgrading until after Christmas, however you have to ask for it. So if you are due to upgrade in the next month or have an upgrade pending I definitely recommend you to pop into store.
On another related note for those of you who are paying £7.50 for web and walk as an add on, ring up customer care and ask to move onto a wnw tariff. This drops the price of web and walk to £5.
I love it when staff in stores and on the phone are 100% honest with you, and are nice to you. I want to personally thank the member of staff who served me in the Manchester City Centre Branch.
The best thing is I am now paying £20 a month for Flext 30 with unlimited weekend calls and web and walk.
T-Mobile UK you officially rock!