Vonage Q&A Profile: Reggie Scales, President and Head of Applications, Vonage Reggie Scales discusses AI-powered customer engagement, the convergence of UCaaS and CCaaS, and why the mobile industry must innovate or be left behind.
Opinion How telcos can win back customers with AI Artificial intelligence offers telcos a way to reset customer relationships. By making services simpler and more transparent, operators can reduce churn and win back trust.
AI AI set to be a major feature for both Google and Facebook The artificial intelligence (AI) that everyone in the tech world is concerned