Here at Amdocs InTouch Ofir Zemer, VP Product at Pontis shows us how Contextual Marketing can do for Operators to help Customer Management. Contextual Marketing takes into account the “context” of the subscriber in Real Time. More from Ofir:
Tag: customer
In this video we interviewed Yossi Zohar, Marketing Director at Amdocs Customer Management Division. Amdocs is showcasing the Amdocs Retail Experience which provides an end to end solution for operators to improve customer experience at the store. Part of the solution is the Retail Interaction Manager, a product designed for tablet devices reducing training costs. […]
Here at Amdocs InTouch 2011 we interviewed Eilat Cohen Basat, head of Amdocs Engage! program. Eilat introduces the Amdocs Open Innovation program which has three components – Customer Facing, Solutions and Investment. More from Eilat:
Well then. What a total waste of time that was
If you were reading my Twitter feed earlier this afternoon, you’d have caught my update from outside the Verizon Wireless Store in Palo Alto. Here’s a pic: I was Palo Alto for a few meetings, one with a mobile titan (ID not public alas)
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MIG win FIVE as a customer
Channel 5 Television here in the UK have hired Mobile Interactive Group (MIG) to manage their mobile services — including feedback and alerts. Congratulations to the MIG team! Channel 5 is the newest of the UK’s terrestrial television channels. Look out for mobile interactivity on some of their flagship such as The Gadget Show and […]