Is it time to subscribe to a printer service from HP?

Ever since my dad brought home an...

What’s the best way of buying a phone today?

How did you buy your latest phone?...

MWC: What device highlights did you miss?

So, early last week I predicted that...

Tag: Operators

The Huawei E589 MiFi from EE: Ultra, ultra quick 4G!

I have just recently taken delivery of the latest MiFi unit from Everything Everywhere -- or EE as they're now known. The team there...

Standard & Poor’s: Why Europe’s Top 15 Telcos’ Credit Quality is Fading

Here's a different viewpoint from the team at Standard & Poor's regarding the credit quality of Europe's top 15 telecoms companies. Credit quality is,...

The Data Disgrace: Two readers sound off on their frustrations

Here's an opinion piece on the frustration of data plans. Readers Patrick and Neil were discussing the issue on Twitter last week and asked...

Do O2’s recent outages highlight the need to have two or more operator accounts for redundancy?

Now that the panic has subsided and those suffering from total disconnection thanks to O2's recent outages are back online, I wondered if it...

UK operator 3 tried to flog me some stuff today

"Hello, is that Eeee-wan Mak-Lee-od?" said a voice from rather far away. It felt like a call from India. "Yes it is," I answered. "Hello I'm...

Look how far we’ve got to go in this industry

I arrived into Miami this afternoon and got this message from my operator of choice, Vodafone: Welcome to The USA. Calls cost 135ppm to make...

Just how much of a problem is Facebook for the operator industry?

A thought-provoking research note from the team at Strand Consult: People who believe that Google is currently the biggest threat to mobile operators may...

Why the UK operators are really screwed: 92% of customers don’t plan on increasing their spend over the next 2-3 years

I received a fascinating piece of research in from IBM today. It was sent to me in conjunction with the news that IBM has...

TU me: Telefonica’s integrated, smart over-the-top (“OTT”) messaging service

First, let me say kudos to the Telefonica Digital team behind TU Me. Second, let me say: Yah-boo-sucks to the rest of the mobile operator...

Another year and nothing’s changed with roaming to the States

Who says that mobile operators can't innovate their way out of a paper bag? Me! I'll tell you why. That's me at BlackBerry World in Orlando once...

After years of doing next to nothing, Ofcom finally wants 0800 numbers to be free from mobiles

I was pleased to come across this post from today's Telegraph pointing out that Ofcom, the generally ineffectual UK telecoms regulator, has finally got...

Episode 10 of the Emporia Telecom video series: Upcoming service features

In episode 10 of the Emporia Telecom video series, we meet the company's Director of Services & Innovation, Michael Rabenstein. Before we filmed this...

Episode 9 of the Emporia Telecom video series: The opportunity for mobile operators

In episode 9 of the Emporia Telecom video series, we're still with Ian Hosking, Senior Research Associate at the Engineering Design Centre, University of...

Why “Gold” matters as a mobile customer

I'm pleased to say that it's not just me that thinks there's a problem when it comes to valuing service from mobile operators. Today's...

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