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News

o2, piss-up, brewery, challenges with organisation

Another reader — J — has emailed me to tell me about his trauma with o2’s online ordering system. He’s also been trying to get hold of an 8800 Blackberry. (Shit hot looking, by the way, those.) Have a read of his traumatic experience… I rang up today — AGAIN — and was on hold, […]

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News Operators

Virgin Mobile customers are the most satisfied

Link: Virgin Mobile Tops UK Customer Care Report Virgin ranks highest in customer satisfaction for its mobile telephone service in both the pre-pay and contract service sectors, according to a  J.D. Power report. The study, now in its 10th year, measures the customer satisfaction of pre-pay and contract customers with the UK’s leading mobile network […]

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News

It doesn’t take long to lose a customer

I’ve got a dormant T-Mobile account. It’s been sat there for the last 6 months or so stuck in my N90 that I lent to Hetty ages ago to take some pictures of something. It’s sat on a dirt cheap £18 a month 1,000 off-peak minutes tariff — with web’n’walk on it — and well, […]

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News Operators

What went wrong with Vodafone Live? It’s dire

You know that surgeon I mentioned in the other post? Well, he was showing me Vodafone Live on his Nokia. It’s an ultra modern handset, but a shit browser. I think it’s a 6200 series, or similar. Anyway, he wanted to show me how to get on to Google from it. Here were my instructions: […]

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News

A weeeee bit annoyed at the T-Mobile Paisley store

I’m up in Scotland on business once again. Tons moving. Lots of exciting things. I resolved to find the nearest store to my hotel and opted for the one in Paisley. I called them to check when they closed. 5.30pm. No trouble. I hopped in a cab and, well, the pace of life in Scotland […]

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News

Feeling inadequate? Ah! Is that a T-Mobile UK RabbitPower® handset in your pocket?

I got a call from a guy from a rival network this afternoon. I was really quite concerned because I answered the call as I was in a taxi. Moving. It’s a big no-no if you’re a T-Mobile user here in the UK. You can, I swear, hear the clunky handover taking place between cells. […]

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News

T-Mobile UK’s new rabbit powered cellphone masts

You know your mobile service is powered by a cluster of rabbits arsing around on wheels when, with full signal, your phone unexpectedly call disconnects with a joyless beep and a ‘connection error’ notice. So unexpected was it that the person I was speaking to didn’t recognise I’d been cut off. She thought I was […]

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News Services

40% of Brits keep their love/flirty texts on their handsets to cherish

What cold hearted brute deletes love messages from their handsets? 😉 Link: Brits Turning to SMS for Love Letters The British love affair with romantic letters is over, as the nation turns onto amorous texting, reveals research by T-Mobile UK. According to the T-Mobile survey 40% of Brits cherish mobile love messages by keeping them […]

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Devices News

CUE SIGH OF DESIRE: Ameo pictures from Darren

Darren sent me over some pictures of his new HTC T-Mobile Ameo. God, it’s good looking: I don’t think this sort of thing should be allowed. It’s far too good looking. I had to do a bit of a gasp when I saw the pictures. Involuntary. I’ve always had a thing for Windows Mobile, despite […]

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News

Help: I think I’m turning Vodafone

In the tune to the immortal ‘Turning Japanese’: I’m turning Vodafone I think I’m turning Vodafone I really think so Turning Vodafone I think I’m turning Vodafone I really think so I’m turning Vodafone I think I’m turning Vodafone I really think so Turning Vodafone I think I’m turning Vodafone I really think so Here’s […]

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Devices News

T-Mobile UK’s new Ameo windows mobile device

Jeremy caught this one on the Register’s Hardware site. It looks absolutely gorgeous. Link: T-Mobile UK prices up Ameo UMPC-style communicator | Reg Hardware 3G UMTS/HSDPA machine with a QWERTY keyboard; 5in, 640 x 480, 65,536-colour screen; 8GB hard drive; 128MB of memory; Bluetooth 2.0; 802.11b/g Wi-Fi; three-megapixel camera; and an SDHC-compatible memory card slot. […]

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News

T-Mobile UK’s arsing site update

I’m still fuming with the T-Mobile site update. They made some nice looking changes a little while ago. Ever since they did so, my original cookie — which has been working for about 7 months — was negated. I don’t know what happened. But now I can’t login. I can’t remember my password. Totally 100% […]