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News

Refurb smartphones to attract Vodafone pre-pay users?

Vodafone have announced they are to sell ‘officially refurbished’ smartphones. Available to all they come with a warrantee at a discounted price. Handset availability will depend on which devices other customers have previously returned. However, the announcement suggests their focus is firmly on reducing device costs for pre-pay customers: It makes it more affordable for […]

Categories
Devices

35 days to get an iPad Mini on EE’s 4G service…

Both EE and Vodafone appear to be having serious stock problems with the iPad Mini. This is a bit of a problem for me as I was thinking of getting one from either firm; although on balance I reckon EE is my preference at the moment. Although I’m disappointed EE don’t have any stock I […]

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Operators Opinion

Vodafone UK comes out fighting with a 70% discount contract offer for customers upgrading to 4G

No wonder Vodafone has been smiling politely along with it’s other maligned competitors whilst Everything Everywhere has been hogging the 4G limelight. They’ve been hatching an inspiring offer that will, I suspect, create significant havoc for the competition. Have a read of this press release that just hit my inbox: Vodafone is launching its 4G […]

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Operators

Gahh! Quite annoyed by this week’s Vodafone retail experience

Buoyed by last weeks delightful iPhone 5 purchase experience I walked into the Vodafone store in Richmond yesterday afternoon and bought a Samsung Galaxy SIII on contract. At least I tried to do so. The very helpful chap tried to sell it to me. The device was sitting in from of me for about 10 […]

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Operators Opinion

The fly in the ointment of my Vodafone retail order experience

Following on from my super experience yesterday, I awoke this morning to an email from the Vodafone system telling me that my phone was going to be delivered this morning. Love it. There was some excellent integration with their courier, DPD, enabling me to track the delivery real-time and, if necessary, re-schedule it — all […]

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Operators Opinion

An absolutely seamless experience at Vodafone Retail this afternoon

This afternoon I headed out to Vodafone’s Richmond store. My intent was to order an iPhone 5 to be delivered ‘soonish’ for my wife. She’s still on an iPhone 4 and every flipping time I see a photo or video from her, I want to grab the thing and throw it across the room. Yes […]

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Operators

Everything Everywhere, O2 and Vodafone’s m-commerce JV has a green light

It’s not often that you see the PRs of three major operators playing nicely. Today, however, the stars have aligned. Here’s a statement from all three of them about their upcoming m-commerce JV. I just hope this doesn’t go the way of the Wholesale Application Community (“WAC”) which spent a lot of money and went […]

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Operators

Informa’s Thomas Wehmeier weighs in on Everything Everywhere 4G: “A Major milestone for UK mobile market”

Informa Telecoms & Media’s Principal Analyst, Thomas Wehmeier, reckons the news today from Ofcom is rather positive: Ofcom’s decision to allow Everything Everywhere to use 4G LTE in its 1800MHz spectrum is a major milestone for the UK mobile market. The timing of today’s ruling now opens the door to the arrival of 4G in […]

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Operators

Morgan Mullooly of Analysys Mason gives us a viewpoint on the EE/Ofcom/Vodafone spectrum debacle

Further to my earlier post, here’s some rather useful perspective from Analysys Mason’s spectrum specialist Morgan Mullooly. Ofcom’s decision is really rather startling – if not completely unexpected. Although Ofcom gave an initial informal knee- jerk head-nod to the proposal [to permit EE to use its 1800MHz spectrum for LTE] when it was first raised, […]

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Operators

Vodafone UK is “shocked” at the “careless disregard” of Ofcom on 4G spectrum

The team at Vodafone UK are seriously annoyed. Enough to use some rather emotive language when describing the behaviour of the industry’s regulator, Ofcom. What’s Ofcom done wrong this time? They’ve allowed Everything Everywhere (i.e. T-Mobile and Orange) to use their existing 1800 MHz spectrum for 4G services. The short story being that, theoretically, Everything […]

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Operators

The Data Disgrace: Two readers sound off on their frustrations

Here’s an opinion piece on the frustration of data plans. Readers Patrick and Neil were discussing the issue on Twitter last week and asked if they could put their thoughts down in a post here on MIR. I readily agreed. If you’ve got an opinion you’d like aired, drop me a note — ewan@mobileindustryreview.com. Right […]

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Operators

Vodaphone or Vodafone? Karen from Big Red explains how it all began

Karen over at the Vodafone Social blog has published a rather interesting background to the company including some stimulating facts about when the first mobile phone call was made… and who precisely was responsible for fanning the flame of text messaging in the United Kingdom. Worth a read if you’ve a few minutes!