Three's X-Series, unlimited. Kind of. Sort of. Maybe. On a Tuesday in the rain.
Right.
Friday night — last Friday — I celebrating having got Three’s X-Series activated on Thursday and took a rubbish video of nothing in particular and then emailed it to myself.
In fact the video was of me walking toward the cinema. Stupid, I know, but I wanted to revel in my new found unlimited data experience from Three. Since ShoZu hasn’t ever worked on Three, I emailed the video to myself.
Got the bill this morning.
That email cost me £1.35.
Now. That is absolute rubbish. Absolute rubbish. What ARE you thinking Frank? I’ve just read your very eloquent blog sporting your fair-use platitudes.
What is this? The lady at customer services said, “ah, you should have used Yahoo Mail and you wouldn’t have been charged.”
You what?
I used ThreeMail. I used my proper Three email address configured on the handset. And I was charged!
GAhhh.
Total arse. Total total arse. I spend all my time telling people to go and get Three because it’s UNLIMITED when it’s only some things that are unlimited.
No WONDER the text is worded in that special fashion.
Gahhh.
Read this from the X-Series FAQ:
We have fair use limits and hope you’ll use your common sense. These limits should be big enough for you to do all the things you want to do. But we’ll get in touch with you if we think you’re using our services unfairly, and especially if you’re abusing them. If we find people are using X-Series above these limits, we’ll review them. Here’s our take on fair use:
– Unlimited data is 1GB per month. Also, your data usage doesn’t include using your mobile as a modem.
– Windows Live Messenger won’t count towards your monthly data fair use limit but has its own limit of 10,000 messages per month.
– Skype on 3 is 5,000 minutes per month. If you go over this you’ll need to wait until the start of the next bill month for the service to resume, however Skype calls can still be received.
– Orb and Slingbox have a total combined limit of 80 hours a month.
Right, now work out how the hell I was billed for sending an email?
What’s that 1gb data thing? Since when is email not ‘data’?
TOTAL ARSE.
