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News

Phone hacking: How 3UK easily helps hackers get to work

I just received this email from a senior executive working in the mobile industry. Have a read. It is pretty shocking: I’m stunned. I just called 3UK *Business support* from a random landline and got the PIN on my voicemail changed, using just the info on my business card. All they asked for was my […]

Categories
Operators

Operator Innovation: Why can’t my mobile operator talk to my bank when my card declines abroad?

I was going to call this series, “Why operators are shit,” but I have decided to try and adopt a more positive tone with the site. It’s just too easy and far too accurate to call our mobile operators ‘shit’. Too easy. Too accurate. I’m not bothering with names at the moment though. I wanted […]

Categories
Applications Devices Operators Opinion Services

Larry Fox of Trimble Outdoors talks at Uplinq 2011 – Part 1

Larry Fox runs Business Development for Trimble Outdoors. Trimble Outdoors produces Apps for the outdoor community, offering a wide variety of solutions for every outdoor enthusiast from the backpacker to the hiker, the biker, the hunter and the fisher. More from Larry:

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Operators Opinion

Ofir Zemer of Pontis demonstrates Contextual Marketing at Amdocs InTouch

Here at Amdocs InTouch Ofir Zemer, VP Product at Pontis shows us how Contextual Marketing can do for Operators to help Customer Management. Contextual Marketing takes into account the “context” of the subscriber in Real Time. More from Ofir:

Categories
Opinion

Yossi Zohar introduces Amdocs Retail Experience

In this video we interviewed Yossi Zohar, Marketing Director at Amdocs Customer Management Division. Amdocs is showcasing the Amdocs Retail Experience which provides an end to end solution for operators to improve customer experience at the store. Part of the solution is the Retail Interaction Manager, a product designed for tablet devices reducing training costs. […]

Categories
Opinion

Oren Agassy of Amdocs Innovations introduces Social Media Gateway

Oren Agassy, leader of Incubations and part of the Innovation team at Amdocs looks at Social Media from a service provider perspective. The Social Media Gateway provides a vital link between the Social world and the Telco world by connecting the social identity to the customer identity. This creates a new channel of information which […]

Categories
News Operators

The joint mobile operating system: A risible idea

There is nothing worse in this industry than a mobile operator that thinks it knows what it’s customers want. Time and time again, the market keeps on having to correct the mobile operator’s misguided attempts at trying to evolve beyond a utility bit pipe. In this post, I’m going to explore that issue, culminating in […]

Categories
Opinion

Google.com/phone Is Dead! Long Live The Mobile Operator

Back at the beginning of this year, Google’s launch of the Nexus One sent shockwaves around the industry. Mobile operators were quaking in their boots. Quaking, I tell you. Not because of the Nexus One’s market leading features, no. But because of the manner in which Google decided to sell the device: Direct to the […]

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News

Blacklisted GetJar now on every operator’s Whitelist

I followed up with Patrick Mork, VP Marketing of GetJar (got a video of him coming from the MIR Developer Networking event). I wanted to know more about how operators are reacting to GetJar nowadays. For a long time, mobile operators were seeing services such as GetJar (effectively a huge, free app store for mobile […]

Categories
Operators

Meteor reaches 1 million customers

A lot of the content here at MIR especially regarding the networks is heavily UK oriented, however I picked this up in my news feeds regarding one over the networks over the water in Ireland. Over at Mobile News they are reporting that Meteor reached 1 million customers earlier this month; Meteor chief executive Larry […]

Categories
Operators Opinion

Vodafone announce Pre-Pay Deal!

Vodafone have announced their first pre-pay deal in over two years. Luckily for us pre-pay consumers out there, it sounds like a bloody good offer too. For just ten pounds per month, users will be entitled to unlimited free evening and weekend texts. Obviously this will be in-accordance to a Fair Use Policy of some […]

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News

Dell Mini Inspiron coming to a UK operator shortly

I had a tip in this evening from a reader who reckons that the Dell Mini Inspiron — as seen by Gizmodo (pictures from Gizmodo too) — is heading to a UK operator shortly. Almost every operator has got in on the laptops-for-30-quid-a-month thing — and they’ll thrown in a USB data dongle. Well. If […]