Is it time to subscribe to a printer service from HP?

Ever since my dad brought home an...

What’s the best way of buying a phone today?

How did you buy your latest phone?...

MWC: What device highlights did you miss?

So, early last week I predicted that...

Tag: Operators

Fraud in the mobile industry: A growing issue for the marketplace

Fraud has been on my periphery for a while. It's one of those areas of the industry (a little bit like voicemail) that doesn't...

Operator Innovation: Access any airport lounge with T-Mobile GlobalPlus+

It's time for the sixth post in our Operator Innovation series. Last week I looked at the issue of SMS and how operators still have...

3’s outbound sales people can only add new lines? Crazy!

I just had a phone call from 3 again. Do you remember last time, they phoned to offer me a special deal. The deal...

If an operator is charging users for Facebook roaming, should they pay a license fee?

This post ties rather neatly in with my previous one (Would you pay €2 to use Facebook on the beach?) regarding roaming. Now then,...

This new mobile world is great, as long as stuff actually works

Michael Arrington over at TechCrunch highlights a key fundamental that we often forget at the bleeding edge of the mobile world: The basic stuff...

I’d love to see a ‘trusted context network’ for my phone

Well then it's just gone 4am and I'm in the taxi on the way to RIM's highly anticipated BlackBerry World event in Orlando. It's...

Mobile operators? Will they not learn? Charging Google & Facebook? Come on!

Ah dear. Time for a diatribe. I had to knock out a brief comment on this Financial Times post. Here's the first few paras: Leading European...

Acision: Mobile tariffs out of step with consumer usage habits

I'm sure you'll have read the headlines this week about consumers being royally nailed by their operators by agreeing to pay for a price...

Impressed by SoftBank’s reaction to the Japanese Quake

Serkan at MobileCrunch has the full story: Son said that as SoftBank’s leader, it makes him feel uncomfortable to hear that disaster victims and their...

If an operator suffers a critical outage, should they refund customers?

On the 28th of March, T-Mobile Netherlands suffered a catastrophic network outage that resulted in millions of users having their phones transformed from communications...

Ovum: Operators should fear the threat from Facebook

Here's Ovum's take on the elephant in the ultra small mobile operator room -- Facebook. - - - - - Facebook is shaping up...

How Facebook could really nail the mobile operators

I participated in an array of superb briefings last week at Mobile World Congress. The issue of the 'data crunch' was never far from...

RIM’s carrier-billing hat-trick with Vodafone, Telefonica & T-Mobile

Congratulations to the team at RIM who've notched up a perfect hat-trick this morning announcing not one, not two but three carrier-billing partnerships with...

Visual voicemail: A super example of Britain’s lazy, inept, innovation-less mobile operators

I have an iPhone on each of the following UK networks: - o2- Orange- Three- Vodafone Only one of those networks, o2, has actually installed the...

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