Categories
Services

There are 3 folk on my train iMessaging right now

I’m on the train on the way into Richmond. It’s busy an I’m surrounded by people using iPhone 4 or 4S devices. These are normal people. Not geeks. On lady looks to be in her early 20s, another chap looks about 30 and the other guy must be late 40s. Each of them have been […]

Categories
Services

Video: Jeff Lawson, CEO/Co-Founder of Twilio

Late last year I managed to pop by the Twilio offices in San Francisco to meet with Jeff Lawson, the company’s rockstar CEO and co-founder. Twilio’s brilliance has been enabling anybody to use their telecoms infrastructure API to do almost anything you need with a telephone — and also with SMS. So, for example, if […]

Categories
Operators

Have the operators press the panic button yet? SMS revenue down $14bn in 2011!

Daniel Thomas over at the FT highlights some potentially alarming research indicating that operators aren’t having a good time with messaging revenues: Telecom operators lost almost $14bn in revenues in 2011 from a decline in text messaging owing to the rise in use of social messaging services provided free over the internet on smartphones, research […]

Categories
Devices Operators

New Year: Did you experience iMessage fail? Our reader in HK did!

Have a read of this quick report from reader Jay in Hong Kong. One of his friends Dan posted this note on a social media group: It’s the first new year’s eve since the launch of iMessage. Will Apple’s servers hold up? Can they teach the MNOs a thing or two about scaling? History suggests […]

Categories
Services

Virginia Tech: SMS & email updates did their job

Reading about today’s events at Virginia Tech, I’m pleased that the mobile medium played a critical part in alerting students of the issue: This time the universitys 30,000 students promptly received email and text message alerts warning them about the gunman. The university website and Twitter account swiftly alerted the outside world to developments onsite. […]

Categories
Opinion

Why Apple’s iMessage is set to kill the SMS industry stone dead

Ok, I admit it: That headline was for effect. I know Tomi Ahonen (“Mr SMS”) would have a heart attack if he thought I was serious. I do however know a lot of people in the SMS marketplace who are rather concerned by the assumption by many (especially those in Silicon Valley) that SMS is […]

Categories
Opinion

The importance of text updates and mobile chargers [Updated]

Here is a contribution from one senior mobile industry executive who wishes to remain anonymous — his experience is, I’m sure, pretty familiar… – – – – – A tale of how not to handle a corporate customer… I travel. A lot. Three times to Asia in the last 3 months, and Europe too. The […]

Categories
Services

Have you had a bad experience with SMS spam? Want to talk about it on TV?

I was contacted today by a researcher from a leading UK television show hunting for people who’ve had a bad experience with SMS/Text spam. Have you been bombarded with unwanted SMS? Has it forced you to complain to your operator — or even change your phone number? Did it end up costing you a lot […]

Categories
Operators Opinion

Operator Innovation: Let me access my SMS everywhere?

Hello dear reader, it’s me again with another Operator Innovation post. The series has been terrifically well received — thank you once more to all the executives from around the industry who’ve complemented us. And hello to the chaps from o2 Innovation who, almost every week, point out that they’re working on something very similar. […]

Categories
News

Premium rate spammers now hitting Android

One of the problems with enabling consumers to download and install apps from anywhere on platforms such as Android is that unscrupulous folk can have a lot of fun with it. And make a pile of cash. I do like the flexibility myself however I can’t help but shake my head at the poor end-consumer […]

Categories
Applications Devices Operators Opinion

10% of British teenagers think it’s ok to text whilst having sex #mipcc

At Connected Creativity this week, one of the presentations I was really looking forward to seeing was the one from industry commentator, author and consultant, Tomi Ahonen. His task was to discuss the growth of mobility around the globe in the context of the media and entertainment industry audience at the event. I think he […]