When Matt introduced himself, I turned to Carlo, grabbed his shoulder and began hyperventilating. I'm. In. A. ROOM. WIth. Someone. From. VODAFONE. 😉 Carlo then explained that I come out in an embarrassing rash and experience projectile vomiting whenever I find myself in close proximity to mobile phone operators. It's ok. It's a syndrome. I've had it looked at. Mobilopia — an inability to deal with 3 quid a meg data and 36p a minute price plans. It's an operator independent condition. 😉 Matt was good humoured. Lucky. I wonder what I'd have done if he'd been some boring corporate 'suit'? Heh. I was, of course, not vomiting in his direction. Rather, I was admiring his Treo 750 and thinking of the raft of complaints about it featured on this blog recently. Matt made some excellent points and certainly demonstrated why he's a) Technical Architect — Smart Devices for Vodafone and b) a super evangelist. I promised not to report anything directly. I then asked him if he knew 'John'. Heh. There must be quite a few Johns at Vodafone. In fact I can think of two right away. I then followed up with 'Mayyyyy….' and he guessed John Maynard. He does indeed know him. Both Matt and John, top chaps. Oh, one think Matt asked me which is reportable (as it was me speaking) — he asked, 'What's your biggest issue with Vodafone? Summarise it in one line.' I took a step back, thought for a few seconds, then replied, 'Pricing strategy.' I think that's it, actually. Contrary to popular believe, I'm not a Vodafone hater. I think the company does a super job. It's data card is brilliant when it's not 3 quid a meg. It's telephone service is second to none in terms of quality.
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Spot on. I am (still) a Vodafone user, been with them for far too long, but am seriously thinking about jumping ship when my next tie-in period expires (which I think is in about two weeks). The only reason for this is their pricing strategy – they’re pretty damned good (as far as mobile operators go) on almost everything else, but their pricing strategy stinks. I particularly hate their walled garden approach to interactive content, and the fact that, having paid once for data transfer, they then expect me to pay a second time for the actual data that I’m trying to get to. Find & Seek, don’t get me started! It used to be free!