Last Friday Whatley was, if you recall, seriously unimpressed at the Vodafone Insurance people after his N95 developed a fault with it’s screen.
It wasn’t Vodafone who screwed up, per se. Whatley just had a bit of a negative experience with Vodafone’s outsourced insurance people.
Well, Vodafone contacted him, if memory serves, at about 945am on Friday morning, about 7 and a half hours after I posted his original update.
A new Nokia N95 8GB was placed in his hands, thanks to a particularly impressive courier, by 1pm that same day.
Smart.
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